Company Description
Fairmont Hotels & Resorts
Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.
Our Location
Discover a career that fuels your passion for outdoor adventure, natural beauty, and community in the heart of Telluride, Colorado. At Fairmont Heritage Place, Franz Klammer Lodge, you can grow professionally while embracing a lifestyle defined by mountain living, world‑class recreation, and year‑round festivals.
Living and working in a remote box canyon is a once‑in‑a‑lifetime experience, one that inspires our team to work hard, play hard, and bring their whole selves to work every day. Join a group of driven, empowered individuals who value balance, purpose, and connection.
Enjoy an exceptional work‑life balance, unparalleled benefits, and the opportunity to thrive in an environment unlike anywhere else. Take the leap and join the Fairmont family today.
Please note: Employee housing is not available.
Hotel Overview
Fairmont Heritage Place, Franz Klammer Lodge, ideally situated in Mountain Village, offers more than a traditional resort experience. It provides luxury residential living in one of the world’s most iconic mountain destinations. While long known for its exceptional skiing, Telluride also boasts a vibrant summer season filled with festivals and endless outdoor activities. Our lodge is steps from the gondola, ski slopes, golf course, and a variety of adventure opportunities, making it the perfect home base for both work and play.
About the Application Process:
At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.
Job Description
Always lending a helping hand with a smile, you help prepare our owners and guests for a perfect day on the slopes. As a Ski Valet, your passion for the property, knowledge of the lodge and the mountain, and respect for our guests’ belongings ensure they Feel Welcome from the moment they arrive.
What’s in it for you:
- The opportunity to live and work in a world-class vacation destination, with an exceptional work-life balance and easy access to the outdoors.
- Ski and spa pass benefits.
- Comprehensive employee benefits including health insurance, disability coverage, 401(k), mental health support, and more.
- A vibrant company culture with proven long-term success and high employee retention.
- Employee benefit card offering discounted rates at Accor properties worldwide.
- Access to learning and development programs through our Academies.
- Career growth opportunities within the property and across the global Accor network.
- A chance to make a difference through our Corporate Social Responsibility initiatives, including Planet 21.
What you will be doing:
- Keep the ski storage room organized and updated with current guest information.
- Assist guests and owners with their ski and snowboard equipment, including basic usage and fitting.
- Provide personalized orientation of the area and slopes in a professional, friendly, and engaging manner.
- Maintain a welcoming presence in the ski valet room as a brand ambassador, delivering exceptional service.
- Use reservation software to ensure guest equipment is ready each morning and properly stored afterward.
Qualifications
Your Experience and Skills Include:
- A service-focused personality is essential; prior customer service experience is a plus.
- Ability to thrive under pressure in a fast-paced environment.
- Strong communication skills and a professional demeanor.
- Team-oriented mindset with the ability to collaborate effectively with colleagues.
- Flexibility to work weekends as needed.
- Frequent lifting and carrying of up to 50 lbs; occasional lifting of up to 100 lbs.
- Constant standing and walking; frequent kneeling, pushing, pulling, lifting, bending, and twisting.
- Ability to stay focused and engaged during a 10-hour shift.
- Ability to work outside in winter weather conditions. .
Additional Information
Your team and working environment:
- Tight-knit, inclusive, and knowledgeable teammates.
- Supportive team always willing to work together to complete the task at hand.
- Cohesive teams with the ability to be successful with and without direct supervision.
Visa Requirements: Applicants must be legally eligible to work in the USA. We are unable to sponsor work visas.
Starting hourly wage: $20.02/hr
Employee Benefits:
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. Other benefits found in "What's In It For You?"
Our Values
Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.
Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.
Belonging: We celebrate our differences. We support each other and we always stand together.
Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences.
Integrity: We build trust through mutual respect and being authentic.
Diversity & Inclusion
Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.
