Company Description
Experience the magic of working at Fairmont Hotel Vancouver, a timeless Vancouver landmark known as the ‘Castle in the City’. With its majestic chateau-style architecture, copper green roof, and historic gargoyles, this stunning hotel has been captivating visitors since 1939. Located in the heart of downtown Vancouver on prestigious Georgia Street, the hotel is surrounded by a dynamic arts scene, vibrant shopping, exciting nightlife, and world-class dining. Join our cherished team, and be part of an unforgettable hospitality experience. You’ll help create lasting memories for our guests in a setting that’s as exceptional as you are!
Job Description
Seasonal Server – Notch8
Help us Make Special Happen this festive season at Notch8.
As a Seasonal Server, you’ll join the Notch8 team during one of the most exciting and vibrant times of the year. You’ll bring genuine warmth, confident menu knowledge and thoughtful service to every interaction, helping create memorable dining experiences for our guests throughout the festive season.
Whether welcoming returning local guests, hotel visitors or those celebrating a special occasion, you’ll play an important role in bringing the Notch8 experience, and the spirit of Fairmont—to life.
What’s in It for You
- Seasonal full-time opportunity from November 2026 to January 7, 2027
- Inclusive, empowering and positive workplace where people are at the heart of everything we do
- Collaborate with passionate hospitality professionals committed to creating memorable guest experiences
- Access to global opportunities through our colleague travel and internal mobility programs
- Competitive starting wage of $19.78/hour
- Complimentary meals during your shift through the Colleague Dining Program
- Complimentary uniform laundering
- Opportunity to gain luxury hospitality experience within Vancouver’s iconic Castle in the City
- Participate in meaningful Corporate Social Responsibility initiatives
What You’ll Be Doing
- Deliver warm, engaging and personalized service, ensuring every guest feels genuinely welcomed and valued
- Guide guests through the Notch8 food and beverage offerings, providing knowledgeable and thoughtful recommendations
- Maintain thorough knowledge of menus, including ingredients, preparation methods, garnishes, allergens and dietary considerations
- Demonstrate strong knowledge of wines, spirits, cocktails and other beverage offerings, including appropriate pairings and seasonal features
- Accurately communicate allergies and dietary requirements to Culinary and fellow service colleagues
- Take and process orders accurately and ensure timely delivery of food and beverages
- Anticipate guest needs and respond promptly to requests throughout the dining experience
- Identify appropriate opportunities to enhance the guest experience through thoughtful recommendations and upselling
- Maintain mise en place, side stations and service areas to support seamless restaurant operations
- Collaborate closely with Culinary, Hosts, Server Assistants, Bartenders and fellow colleagues to ensure smooth and efficient service
- Support food running, bussing, table resets and specialty coffee service as operationally required
- Follow all food safety, responsible beverage service, health and safety, and hotel standards
- Complete opening, closing and other assigned duties to support the overall success of Notch8
Qualifications
You’ll Be a Great Fit If You Have
- 1–2 years of serving experience within a luxury hotel, upscale restaurant or similar high-volume dining environment
- A genuine passion for hospitality and creating memorable guest experiences
- Serving It Right certification (required)
- Strong food, wine and beverage knowledge
- Excellent interpersonal and communication skills
- Professional fluency in spoken and written English; additional languages are an asset
- Ability to remain composed, attentive and guest-focused in a fast-paced environment
- Strong organization, multitasking and problem-solving skills
- Reliability, punctuality and a strong sense of ownership
- A collaborative, team-first approach
- Professional presentation and grooming
- Experience with point-of-sale (POS) systems is an asset
- Flexibility to work a variety of shifts, including evenings, weekends and holidays
Preference will be given to applicants who are available for the full seasonal period from November 2026 through January 7, 2027.
Physical Requirements
- Constant standing and walking throughout the shift
- Frequent lifting and carrying of up to 20 lbs
- Regular bending, kneeling, pushing and pulling
- Frequent use of stairs and ramps
- Ability to safely carry trays, multiple plates and other service items throughout the shift
Additional Information
Visa Requirements:
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
