- Full-Time
- Permanent
- FAIRMONT
- Food & Beverage
__jobinformationwidget.freetext.LocationText__
Fairmont Royal York, Toronto, Canada
__jobinformationwidget.freetext.ExternalReference__
REF43176A
Server, Library Bar (Full-Time)
Region
Luxury & Lifestyle
A Storied Past. A Brilliant Future.
For over 95 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication. Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told. Join us in creating our next chapter with your story.
Why work for Fairmont?
A Rich History
Join a storied tradition at Fairmont Royal York, where nearly a century of luxurious hospitality and exceptional service have made us a Toronto landmark.
A Culture of Excellence
Be part of a dedicated team committed to delivering unparalleled guest experiences and maintaining the highest standards of service.
Grow, Learn and Enjoy!
Benefit from comprehensive training programs, mentorship, and a supportive work environment that empowers you to reach your full potential.
New Energy for A Storied Landmark
As the world and Toronto move toward a more sustainable future, our landmark hotel is in a stunning transformation for the zero-carbon century ahead.
To act as a personal representative of the hotel by providing guests with the service that reflects the high standards of the Royal York. Ensuring that all guests’ expectations have been exceeded. Overall dining experience is essential, therefore, you, the server, must have a thorough understanding of the operation, the menus, including the wine menu, a la carte menus and all other promotional menus in order to suggestively up sell benefiting the hotel, it’s shareholders and yourself.
- To report to duty punctually, in full uniform in full uniform according to appearance and grooming standards
- To consistently offer personal, friendly and efficient service, striving to exceed all guests expectations
- To clear all dishes, deliver meals and to present bills in a professional and discreet manner
- To have full knowledge of the menu, dietary restrictions and beverage lists in your outlet. Knowledge of all menu items, their garnishes, contents and preparation methods is required as be prepared to answer any guest questions in a direct and concise way
- To take corrective action when dealing with dissatisfied guests, as the main goal is to have the guest leave happy
- To maintain teamwork and good work ethics with all guests (internal and external) by assisting co-workers with any duties, without compromising the guests’ dining experience
- To understand shift end reports, have knowledge of non-cash/cash transactions and procedures for depositing monies into safe or collecting due backs
- To have read and understood all hotel policies and procedures and departmental standards as outlined in the employee handbook
- To understand the concept, hours of operation, procedures for order taking, writing reservations, table setting and guest service standards of the restaurant
- To understand each work section and all side duties that are be assigned to you
- Attend pre-shift, weekly and monthly meetings to ensure open lines of communication between all employees
- To fully understand and follow the hotel’s recycling program and procedures
- Immediately report any accidents that happen (regarding a guest, a co-worker or yourself) to your manager
- To express your concerns, suggestions or comments on how to improve the guests’ experience or ways to improve the operation as a whole
- To understand how to operate all the equipment used in the outlet
- To understand all other outlets, services and offices in the hotel (location, hours of operation and offerings)
- Adhere to ALL Safe Standards, ensuring all hygiene and prevention measures are being met
- Adhere to alcohol handling procedures and policies
- Adhere to all LQA standards set for the department
- Will work weekends, holidays and shift work as scheduled
Qualifications:
- Previous work experience in a restaurant/food and beverage setting
- Excellent interpersonal skills and a team player attitude
- Smart Serve training program certification
- OTEC certificate an asset
- Previous experience of working in an union environment preferred
Physical Aspects of Position include but are not limited to the following:
- Constant standing and walking throughout shift
- Frequent lifting and carrying up to 50 lbs
- Constant kneeling, pushing, pulling, lifting
- Frequent ascending or descending ladders, stairs and ramps
What’s in it for you?
• Free Meals: Tasty meals on us every shift.
• Travel Discounts: Sweet deals at Accor hotels worldwide.
• Dry Cleaning: Free dry-cleaning for your work gear.
• Skill Up: Custom learning programs to boost your talents.
• Impact: Join our CSR, Sustainability, and DEI Committees.
• Level Up: Unlock new career heights with exciting growth paths.
BE PART OF OUR FUTURE.
Another stunning chapter for the iconic Fairmont Royal York has begun, and we invite you to be a part of it. If you are passionate about hospitality, driven by excellence, and eager to contribute to an esteemed institution, we want to hear from you. Join us and help shape the future of one of Toronto’s most treasured landmarks.
#LI
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
25hours Hotel Duesseldorf Das Tour, Düsseldorf, Germany
Experience Level
Executive
Job Schedule
Full-Time
Brands
25HOURS HOTELS
Job type
Graduate Job
Locations
Düsseldorf
Job Category
Food & Beverage
Description
Wie schaut dein Arbeitstag aus …Du machst die Einsatzplanung, führst das Team und unterstützt deine Kollegen bei ihrer EntwicklungDu sorgst dafür, dass unsere Gäste nicht nur satt, sondern auch glückl
Reference
06f9cfaf-8594-4bf5-b02c-986a078af6da
Expiry Date
01/01/0001
Salary
Location
Mercure Hyderabad KCP, Hyderabad, India
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Hyderabad
Job Category
Food & Beverage
Description
Participate in daily operations meetings to liaise and coordinate closely with support departments regarding general administration and operations issuesCheck that all Front Office employees report to
Reference
a3f46454-1ab0-44bd-b9bb-cbbdef80c7e3
Expiry Date
01/01/0001
Salary
Location
Mövenpick Hotel & Apartments Bur Dubai, Dubai, United Arab Emirates
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Dubai
Job Category
Food & Beverage
Description
The RoleTo promote efficiency, confidence, courtesy and an extremely high standard of social skills.To generally promote and ensure good inter-departmental relations.To display a pleasant manner and p
Reference
916a5fe8-2df0-470e-afeb-1080ccc6ffb0
Expiry Date
01/01/0001
Salary
Location
Fairmont Grand Del Mar, San Diego, United States
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
ACCOR
Job type
Permanent
Locations
San Diego
Job Category
Food & Beverage
Description
Rate of Pay - $16.85/hrDisplay a congenial appearance and is well groomed at all times.Ensure all mise en place are setup and ready for service according to the Amaya SOP.Assist service colleagues in
Reference
4ba402b4-02a1-4010-a9d7-5c20135c01ba
Expiry Date
01/01/0001
Salary
Location
21c Museum Hotel St Louis, St. Louis, United States
Experience Level
Associate
Job Schedule
Part-Time
Brands
21C MUSEUM HOTELS
Job type
Permanent
Locations
United States
Job Category
Food & Beverage
Description
Reports To: Restaurant Managers, Food & Beverage DirectorGeneral Purpose: The AM Restaurant Server is an engaging and enthusiastic ambassador for the restaurant, intuiting the guest's appetites throug
Reference
17b299a7-c46a-491d-afe1-9cf6ca031bdc
Expiry Date
01/01/0001
Salary
Location
The Rimrock Resort Hotel Banff, Banff, Canada
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Banff
Job Category
Food & Beverage
Description
To create memorable experiences by providing exceptional service in our unique setting. The Captain server monitors servers, junior servers and hostess’ throughout their shift to ensure standards are
Reference
bec2f92c-0b61-4715-b951-01377bc48b4f
Expiry Date
01/01/0001
Salary
Location
21c Museum Hotel Durham, Durham, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
21C MUSEUM HOTELS
Job type
Permanent
Locations
Durham
Job Category
Food & Beverage
Description
Profile: Must be committed to great guest service and have a passion for food and beverage. Very thorough and task oriented person who can complete menial as well as substantial tasks under various co
Reference
9859dd09-5dfe-45fa-a65d-1d886dc4e2d8
Expiry Date
01/01/0001
Salary
Location
Fairmont Tremblant, Mont-Tremblant, Canada
Experience Level
Mid-Senior Level
Job Schedule
Casual
Brands
FAIRMONT
Job type
Temporary
Locations
Mont-Tremblant
Job Category
Food & Beverage
Description
Vous êtes un ambassadeur de la Restauration et du Service qui sont les emblèmes de notre expérience Food & Beverage. Votre bienveillance, votre attention particulière et votre connaissance sur nos off
Reference
2658cf97-3037-49e9-b55a-e9fdc8178611
Expiry Date
01/01/0001
Salary
Location
Fairmont Austin, Austin, United States
Experience Level
Associate
Job Schedule
Part-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Austin
Job Category
Food & Beverage
Description
Reporting to the Restaurant Manager, responsibilities and essential job functions include but are not limited to the following: ResponsibilitiesConsistently offer professional, friendly and engaging s
Reference
83f3352e-8966-48d6-8bef-625d715a4724
Expiry Date
01/01/0001
Salary
Location
21c Museum Hotel St Louis, St. Louis, United States
Experience Level
Associate
Job Schedule
Full-Time
Brands
21C MUSEUM HOTELS
Job type
Permanent
Locations
United States
Job Category
Food & Beverage
Description
Reports To: Food & Beverage DirectorSupervises: 20 to 40 Front of House TeammatesGeneral Purpose: The Restaurant Manager manages the restaurant's daily operations, including the selection, development
Reference
8db8eca9-e1d6-483d-84c4-bbdc5ee440e9
Expiry Date
01/01/0001