- Full-Time
- Permanent
- Sales & Marketing
- ACCOR
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Sofitel Dubai Jumeirah Beach, Dubai, United Arab Emirates
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REF51923S
Senior Sales Manager
Region
Luxury & Lifestyle
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Effectively attain assigned sales and revenue goals, as well as solicitation call goals, while also
training/mentoring others to do the same.
• Proactively conduct solicitation calls, conduct sales tours, and entertain clients specific to Tour and Travel.
• Grow existing relationships with assigned accounts specific to Tour and Travel.
• Monitor and evaluate trends within your market segment.
• Able to produce a weekly sales call schedule which addresses timely follow-up of all tentative business, maintenance of existing accounts, and development of new business, and priorities; along with duties assigned by the DOSM, General Manager, and/or company personnel.
• Complete all departmental reports and systems on a timely basis.
• Present ideas, expectations, and information in a concise, well-organized fashion.
• Make appropriate sales calls that meet or exceed company standards and that ensure appropriate business levels are maintained.
• Negotiate contracts, ensuring the best interests of the property while maintaining customer goodwill.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Adheres to hotel/brand established regulations, company standards, sales standards and sales metrics related.
• Develop a full working knowledge of the operations and policies of the hotel and applicable departments.
• Maintain strong visibility in local community and industry organizations, as applicable.
• May assist in implementing and/or participating in special promotions relating to direct sales segments i.e. sales blitzes, etc.
• Maintain understanding of operational capabilities of the property.
• Documents sales calls and or client correspondence using the correct forms/processes.
• Coordinates with the appropriate departments in the hotel, resolves issues, complaints and problems to ensure quality product delivery and customer satisfaction.
At least 4 years progressive experience in sales within a hotel setting.
• Has personal integrity, manages time well, highly visible in area of responsibility and has the ability to effectively prioritize workload.
• Excellent selling skills.
• Ability to build customer loyalty and ensure proper customer service by meeting on-site contacts.
• Familiar with legality of contractual agreements
• Experience handling cash, accounting procedures, and general administrative tasks.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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