Company Description
Fairmont St. Andrews encapsulates luxury and this experience begins and ends with our colleagues. Fairmont St Andrews is one of Scotland’s most iconic 5-star luxury hotels and resorts in the home of golf.
Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning spa and leisure facility. With multiple food and beverage venues on site, including our two AA Rosette Restaurant, St Andrews Clubhouse & Grill - serving the finest Scottish steak and seafood, we are able to offer our guests a world class experience for dining and leisure activities, right here on property.
Within 20 minutes from Leuchars Railway station and 35 minutes from Dundee, we are an easy commute from numerous Scottish destinations.
Job Description
Are you passionate about delivering exceptional standards and leading high-performing teams? We are looking for an experienced and motivated Senior Housekeeping Supervisor to join our Housekeeping team at Fairmont St Andrews.
In this key leadership role, you will support the Executive Housekeeper in ensuring our guest bedrooms and public areas consistently meet the highest standards of cleanliness, presentation, and luxury service. You'll lead by example, inspiring and developing a team dedicated to creating memorable guest experiences.
What You'll Be Doing
- Leading, motivating, and supervising a team of Housekeeping Attendants and Assistants.
- Conducting daily team briefings and allocating tasks effectively.
- Carrying out quality inspections of guest rooms and public areas.
- Providing coaching, training, and performance feedback to team members.
- Supporting recruitment, onboarding, and ongoing development within the department.
- Ensuring all housekeeping standards, procedures, and brand requirements are met.
- Coordinating with other departments to ensure rooms are available on time and guest expectations are exceeded.
- Supporting the Housekeeping leadership team in the absence of senior managers.
Qualifications
What We're Looking For
- Previous supervisory experience within housekeeping, preferably in a hotel environment.
- Strong leadership and team management skills.
- Excellent attention to detail and commitment to quality standards.
- Ability to motivate, coach, and develop colleagues.
- A proactive and hands-on approach to problem-solving.
- Excellent communication and organisational skills.
- Flexibility to work a variety of shifts, including weekends and public holidays.
Additional Information
Why You’ll Love Working With Us
Free annual night stay (permanent staff)
Big hotel discounts for you, friends & family – plus worldwide Accor perks
Free staff shuttle, meals on duty & full access to pool, gym & classes
Half-price dining, spa savings & great golf/retail discounts
Complimentary golf & gym
Wellbeing support with VIVUP & long service rewards
Staff events, Christmas gifts & family celebrations
