Company Description
Novotel Sunshine Coast Resort and Convention Centre, where luxury meets playful charm! With over 370 rooms, a refreshing pool, a vibrant Lagoon for water activities, and mouthwatering dining options, a modern 1500-person capacity facility, attracting both Australian and International conference and event markets, our coastal resort is a landmark for excitement.
Whether guests seek leisure, beach adventures, peaceful bush walks, or the perfect blend of work and play with our impressive conference facilities and poolside cocktails, we offer it all with a twist of fun.
As the Senior Conference & Events Executive at Novotel Sunshine Coast Resort, you'll oversee every detail of events from start to finish, ensuring top-notch quality and client satisfaction. You'll support the Sales Manager, use OPERA for data analysis, and cultivate strong client relationships for seamless planning.
Job Description
- Coordinate and manage all aspects of conferences and events from inception to post-event follow-up, ensuring utmost client satisfaction.
- Support the Conference and Event Sales Manager in day-to-day operations and team coordination.
- Ensure high-quality delivery of conferences and events, maintaining attention to detail and effective communication.
- Utilize Opera Sales & Event Management system for data analysis and creation of detailed Banquet Event Orders.
- Cultivate positive relationships with clients and event managers, ensuring a seamless planning experience.
- Promptly respond to requests for proposals and assist with quotes, site inspections and contracts
- Identify and capitalise on upselling opportunities for conference and events.
- Coordinate famils for the proactive sales team and participate in expos or trade functions as required.
Qualifications
- Experience within a leadership role, preferred.
- Strong passion for event management and hotel operations.
- Excellent communication, negotiation, and time management skills
- Flexible, adaptable, and committed to upholding company values and standards.
Additional Information
Additional information
When you join a global company like Accor, we can provide fantastic career opportunities, employee benefits and working conditions.
On-site we offer car parking, duty meals and laundry services.
