- Full-Time
- Temporary
- MERCURE
- Rooms
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Mercure Roma Centro Colosseo, Rome, Italy
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REF437H
SEGRETARIO/A DI RICEVIMENTO - TURNANTE m/f
Region
Europe and North Africa
This vacancy has now expired. Please see similar roles below...
Siamo molto più che un leader mondiale. Ti accogliamo per quello che sei e puoi trovare un lavoro e un marchio che corrispondano alla tua personalità. Ti sosteniamo nella crescita e nell’apprendimento quotidiano, assicurandoci che il lavoro dia un senso alla tua vita, così che durante il tuo percorso con noi, tu possa continuare a esplorare le infinite possibilità di Accor.
Stiamo cercando un/a receptionist per accogliere i nostri ospiti al Mercure Roma Centro Colosseo.
Come primo punto di contatto per il nostro hotel, il/la receptionist avrà il ruolo cruciale di avere un impatto positivo sui nostri ospiti.
Se sei affidabile, solare e ti piace lavorare a contatto con le persone allora questo è il ruolo adatto a te!
- Check in e check out.
- Assegnazione camere e coordinamento con housekeeping.
- Anticipare le esigenze degli ospiti e gestire le loro richieste.
- Avere una conoscenza completa dell'hotel, compresi i tipi di camere, le relative caratteristiche e strutture, tariffe, punti F&B e promozioni, ecc.
- Durante il turno di notte, essere responsabile delle attività come: chiusura dell'hotel, incasso e anticipazione delle esigenze del giorno successivo.
- Aver maturato un’esperienza, anche breve, in un ruolo simile (preferibilmente in un contesto alberghiero).
- Capacità di lavorare in modo autonoma e indipendente.
- Attenzione ai dettagli e orientamento al cliente.
- Ottima conoscenza della lingua Italiana e Inglese, la conoscenza di un terza ligua sarà altamente valutata.
Cosa Offriamo:
- Far parte di un Gruppo internazionale presente in oltre 110 paesi
- Retribuzione e inquadramento saranno commisurati all’esperienza maturata
- Programmi di sviluppo e apprendimento grazie alla nostra Academy
- Heartist card con la quale potrai usufruire di sconti presso gli hotel Accor e con i vari partner commerciali.
L'offerta di Lavoro si intende riferita ad entrambi i sessi secondo il disposto delle leggi D.lgs.903/77 e D.lgs. 125/91
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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