Security Supervisor

Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​
Join us and become a Heartist®.

Key Deliverables and Responsibilities

Planning & Organizing:

The Security Supervisor must be thoroughly familiar with all Swissôtel Hotels and Resorts corporate and local Operational Standards ensure they are adhered to as well as the responsibilities and goals as outlined below:

1. Keep the General Manager informed of all security related matters.
2. Liaise and with Management as well as employees and assist with security problems and loss control.
3. Liaise with local law enforcement and Fire & Safety officials as required.
4. Adhere to the Hotel’s grooming and appearance standards.
5. Show full cooperation and respect both within the team and other departments
6. Is aware of the hotels daily activities and has extensive product knowledge of all the hotel services & facilities

Operations:

1. Training of Security employees in all regulations and factors affecting the operations of the Hotel e.g. Fire prevention and safety procedures, basic firefighting, preservation of crime scene and evidence, actions, duties and powers where crime is detected, action in crisis situations and report writing.
2. Supervise the daily processing and distribution of security reports to the Management team.
3. To be trained and prepared for all emergency situations as per procedures.
4. To evaluate on a continual basis the possible threat to security.
5. In close coordination with the Engineering department, to conduct regular preventive maintenance of all safety equipment.
6. Supervise all employees in the use of their proximity cards/biometrics, located at the security office at the staff drop off point.
7. Strictly controls the entry and exit of the back-of-the-house for contractors, visitors and suppliers. Visitor passes to be issued and controlled.
8. Frequent control and supervision of all security posts, including CCTV room.
9. Ensure all staff are thoroughly familiar with the Hotel/Apartments emergency procedures and in a state of preparedness for any emergency which may occur.
10. Execution of regular/ technical skills training.
11. Review of Duty Manager/Night Manager daily report daily and take corrective action when security is concerned.
12. Review Security logbook daily and takes action if needed.
13. Maintains a monthly overview of vacation and public holiday balance of all security staff
14. Be familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility
15. Keeps updating the emergency manual, with appropriate procedures and forms with the consultation of the Security Manager
16. To train existing and new employees on a regular basis with live fire drills.
17. Ensure that all staff is thoroughly familiar with the Hotel emergency procedures and is well prepared for any emergency which may occur.
18. Execution of regular technical and skills training
19. Is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.
20. To carry out any other reasonable duties and responsibilities as assigned.

Administration:

1. Contractor/Visitor logbook: Any visitor; supplier; contractor and/or moving company needs to report to the security office to receive induction on emergency procedures as well as receiving a pass. All relevant details need to be recorded in the visitor’s register.
2. Key register: All keys that in the care of security needs to be recorded in the key register.
3. Incident/Accident reports: Any incident/accident that took place on the property must be recorded in the form of incident/accident report.

• Post Secondary school education with professional Security qualifications preferred
• Minimum 2 – 3 years experience in a similar role is desirable in a 5 star hotel with at least 1 year at a supervisory role.

Directly opposite to The Dubai Mall, the iconic Burj Khalifa, 10 minutes walk to the Dubai Metro Station and within a few minutes’ drive to DIFC, World Trade Centre and just 15 minutes’ drive from Dubai International Airport, Swissotel Al Murooj is located in downtown Dubai, one of the city’s favoured destinations for business or leisure.