Security Officer - Raffles Residences

A global luxury brand with hospitality at its heart, Raffles Hotels & Resorts encompasses 20 ultra luxury hotels and resorts in key international destinations, some with additional branded private residences. Four further hotel properties will open under the Raffles brand in 2024-25. Named after the pioneering British founder of Singapore, Sir Stamford Raffles, the Raffles brand is synonymous with the elegant British etiquette, effortless glamour and sophistication of an earlier era, while bringing a sensibility that is in tune with the lives of our well-travelled guests – at once a vibrant heart and a tranquil haven.

At Raffles our service style is warm, personalised and gracious, with a legendary spirit of generosity embodied by our signature Raffles Butlers. We have led the way in creating hotel interiors that are art museums in their own right; we are fertile ground for creativity in the culinary arts, attracting leading chefs; and we work with expert practitioners and specialist partners to create next-generation wellness experiences. We have always sought to preserve both cultural and natural heritage, employing historians, marine biologists and art curators within the properties, to underline an experience that is truly authentic.

At Raffles, visitors arrive as guests, leave as friends and return as family. Along the way they will discover a place to celebrate, adventure, exchange ideas and be inspired; and a new meaning of luxury that touches the emotions as elegantly as the Raffles name itself.

Raffles Jakarta is strategically located in the heart of the Kuningan district within Jakarta's Golden Triangle. It is an art-filled oasis that elegantly blends history, culture, and luxury. The hotel is more than just a place to stay; it's a meeting point for art and ideas, business and leisure, glamour and fashion. Connected to Lotte Shopping Avenue and the Ciputra Artpreneur Centre, home to The Hendra Gunawan Museum, and a 1,200-seat Broadway Musical Theatre, our location is ideal for both local and international guests, offering convenience and a wealth of cultural experiences. The hotel offers exceptional facilities, including the serene Raffles Spa, a tranquil outdoor pool, versatile meeting spaces, and a state-of-the-art fitness centre, providing luxury and comfort.

At Raffles Jakarta, we pride ourselves on our dedicated team, who excel in delivering exceptional service and attention to detail. Founded by Dr. (HC) Ir. Ciputra, our hotel brings the legacy of renowned Indonesian artist Hendra Gunawan to life through our magnificent interiors. We are deeply committed to sustainability and community engagement, striving to minimize our environmental impact and actively support the local community. By choosing Raffles Jakarta, you do not just work at a luxury hotel but also support a hotel that cares about the local community.

By joining our team, you will join a community that values excellence, creativity, and sustainability. Embark on a rewarding career journey with Raffles Jakarta and contribute to our art, history, and luxury legacy.

The Security Officer plays a crucial role in maintaining a safe and secure environment for residents, guests, and staff. This role involves operating and monitoring CCTV and other surveillance systems, enforcing access control procedures, conducting patrols, responding to incidents, and assisting with emergency situations. The Security Officer ensures timely detection and reporting of any unusual activities or security breaches while supporting the broader security team in maintaining overall safety. By combining vigilance, accurate documentation, and effective communication, the Security Officer contributes to the protection of residents, their belongings, and the property, while providing professional assistance and fostering a culture of safety for residents and guests.

1. Education: A high school diploma or equivalent is required. Additional technical training in security systems, CCTV operation, or electronics is an advantage.
2. Experience: Prior experience in security operations or CCTV monitoring is preferred. Familiarity with hotel or residence security procedures is desirable.
3. Technical Skills: The Security Officer should be able to operate and troubleshoot surveillance systems while having a solid understanding of general security protocols, access control, and emergency response procedures.
4. Communication Skills: Excellent verbal and written communication skills are necessary to report incidents clearly and interact professionally with residents, guests, and internal stakeholders.
5. Customer Service: A client-focused approach is essential, demonstrating the ability to handle security concerns and inquiries with diplomacy and professionalism.
6. Problem-Solving: Strong attention to detail and situational awareness are required. The Security Officer should be able to assess situations quickly, identify potential risks or threats, and respond appropriately.