Company Description
Guardian and Protector. You ensure the safety and wellbeing of your fellow employees, guests and visitors. You are attentive, efficient and committed, and will ensure your property remains a safe, enjoyable workplace and travel destination.
Job Description
Why work for Fairmont Pacific Rim?
- Be part of a progressive hotel that embraces the culture and vibrancy of one of Canada’s most beautiful cities, Vancouver, proudly recognized as a Great Place to Work, and the first hotel in North America to achieve Single-Use Plastic Free Certification
- Opportunities to work a variety of high-profile events and large-scale functions
- A competitive rate of $32.95 per hour
- Complimentary work meals through our Colleague Dining Program
- Exclusive access to the Pacific Northwest Food & Beverage Discount Program, offering 50% off at participating dining destinations in Vancouver, Victoria, and Whistler
- TransLink monthly pass reimbursement program
- Extensive benefits package, including health, paramedical, dental, vision, life, and disability insurance (eligibility requirements apply)
- Company-matched pension plan and the opportunity to enroll in the Group RRSP (eligibility requirements apply)
- A complimentary hotel stay with breakfast for two through our BE OUR GUEST program for newly hired colleagues
- Opportunities to participate in sustainability, charity, and community engagement initiatives
- Enjoy discounted room rates at Fairmont hotels worldwide and special colleague rates across other Accor properties
What you will be doing:
- Ensure the overall safety and security of the guests, employees and property premises
- Act as a member of the Emergency Response team, responding in cases of fire, accident, safety concerns and calls for medical assistance
- Ensure that any violations to law or hotel policy is investigated and reported
- Respond to all emergency situations, and provide First Aid and CPR as required
- Correct and report any fire hazards or health and safety hazards
- Investigate and report any violations to law/property policy, occurrences of accidents, complaints, criminal activity and crisis situations
- Maintain computer records of all actions in Daily Activity Reports
- Conduct regular floor patrols, cash counts and crowd control
- Assist guests regarding hotel facilities in an informative and helpful way
- Conduct regular audits with regards to access control and safety measures
- Follow all department and Hotel policies (procedural, service, and safety)
- Wil lbe required to work shifts of all hours; including overnights, weekends, and holidays
- Other duties as assigned
Qualifications
Your experience and skills include:
The Security comprises of highly trained and motivated professionals, all with years of experience in handling difficult situations as well as providing luxury levels of guest services experiences.
Security team members are expected to work in a very dynamic and ever changing environment. From dealing with fires and emergency medical issues to assisting guests discover and enjoy the Hotel’s many luxury facilities
Additional Information
Your team and working environment:
Our Security Team ensures a safe and secure environment for guests, colleagues, and property while upholding the highest standards of Forbes 5-Star luxury service. With discretion, professionalism, and attention to detail, the team provides protection, emergency response, and support — always delivering safety with a welcoming smile.
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
