- Full-Time
- Permanent
- RAFFLES
- Security
__jobinformationwidget.freetext.LocationText__
Raffles London at The OWO, London, United Kingdom
__jobinformationwidget.freetext.ExternalReference__
REF44239P
Security Officer
Region
Luxury & Lifestyle
The Raffles name is synonymous with luxury, glamour and extraordinary adventure. Raffles London at The OWO on London’s Whitehall, unites the allure and heritage of Raffles with one of the world’s most historic addresses.
This fine Grade II* Edwardian building has been transformed into a spectacular stage for dazzling celebrations; with fine dining, lively bars, the latest in wellness and beauty therapies, the most luxurious suites and rooms, versatile ballroom and event space. Within these much-storied walls, where legendary statesmen and women once shaped the modern world, guests are now invited to discover new and inspiring emotions and connections.
At Raffles, you arrive as a guest, leave as a friend and return as family.
An exceptional opportunity presents itself for a Security Officer to be part of an iconic London hotel.
Reporting into Director of Security, you will be responsible for ensuring the security of all residents, guests and members who enter both the Residences and Hotel areas.
Working with the wider hotel team to secure all areas of the hotel and resident areas both front and back of house. Monitoring and upkeeping security systems, monitoring alarms and reporting to emergency calls. The role involves the ability to pre-empt and deliver a luxurious and high-quality level of service whilst managing delivery and service targets.
You will work in close contact with all other hotel departments to ensure a smooth and consistent service, surpassing the guests’ expectations.
Specifically as the Security Officer:
- Ensuring that the safety and security of staff and guests across the hotel and residential areas.
- Monitoring and maintaining security and safety systems.
- Dealing with emergency calls and issues in a calm and effective manner.
- Reporting security risks and breaches.
- Escorting guests and residents through the building safely.
- leasing with external suppliers and security matters.
- Additional responsibilities in absence of line manager or senior employee.
- Performs other duties as required or assigned including working in a different department or restaurant, than usually assigned.
Who are we looking for?
- Passion and experience in luxury security or a similar role
- Enthusiasm and commitment to delivering and offering the best service and experiences possible in any situation
- Proven track record of surprising and delighting guests to provide exceptional service
- Able to work within a team
- Ability to multitask and remain calm under pressure
- Professional and well-groomed
- To be detail-oriented
- Ability to communicate clearly and efficiently in English, both verbal and written.
Why join our Raffles team?
Not only will you be joining one of the worlds best hotels you will also receive great benefits including:
- You will be offered a competitive salary.
- 28 days holiday including bank holidays plus a day extra for every year of your service up to 5 years.
- Staff meals whist on duty.
- Employee assistance program, including virtual GP and financial advice.
- We offer Life Assurance to all our colleagues.
- Enhanced sick pay.
- Enhanced maternity, paternity and adoption pay.
- Free dry cleaning for uniform.
- Season ticket loans and cycle to work scheme.
- Colleague gifting to celebrate special occasions.
- Paid days off to move house or give back time to a charity of your choice.
- Internal learning and development programmes tailored to you.
- Fun-filled events, whether that’s a pub quiz, team run or festive party.
- Employee benefit card offering discounted rates of up to 30% at Accor worldwide and Raffles London F&B outlets.
- Worldwide development opportunities across Accor’s extensive brand portfolio.
What are the Raffles Values?
Be You: Be creative, innovative, and enthusiastic, showing your personality and flair.
Be Kind: Demonstrates humility and generosity through emotional connection with colleagues and guests.
Be Happy: Consistently uplifting colleagues and guests through a joyful connection and positive personality.
Be Confident: Openly shares knowledge and skills with other colleagues to achieve excellence.
Have Your Purpose: Demonstrating care and responsibility within your role, to make a tangible impact on the business.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
Mövenpick Sharm El Sheikh, Sharm El Sheikh, Egypt
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Sharm El Sheikh
Job Category
Security
Description
The RoleThe Security Manager will ensure the safety of Guests, Team Members and Hotel property through a professional and efficient daily operation.The service must be sincere, warm and with enthusias
Reference
28b86f02-6aff-47d5-bc15-84a5baae72ab
Expiry Date
01/01/0001
Salary
Location
Hotel Oran Bay Managed By Accor, Oran, Algeria
Experience Level
Director
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Oran
Job Category
Security
Description
Rôle:Protection des biens, des employés, des clients, prévention des accidents et des incendies et les interventions. S'assurer que toutes les zones de la propriété sont sûres et sécurisées. Aider à l
Reference
c49cfdf6-fd55-419e-824f-3b6df854be6b
Expiry Date
01/01/0001
Salary
Location
Pullman Dakar Teranga, Dakar
Experience Level
Director
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Job Category
Security
Description
The primary role of security managers for the Accor hotels in Senegal (Pullman Dakar, Novotel & Ibis Dakar, Movenpick Saly) is to develop and implement effective security strategies and protocols to p
Reference
1d3c75be-cc67-4804-8f7e-b392f6ea6fd4
Expiry Date
01/01/0001
Salary
Location
Novotel Mumbai Juhu Beach, Mumbai, India
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Mumbai
Job Category
Security
Description
Main Duties: The primary responsibilities of the role includeLead Hotel employees to ensure compliance with corporate Safety & Security standards.Is responsible for the discipline of the officers and
Reference
33dada8d-d073-418f-ba2a-1e6e6c49bcf3
Expiry Date
01/01/0001
Salary
Location
Fairmont Kea Lani - Maui, Wailea-Makena, United States
Experience Level
Associate
Job Schedule
Casual
Brands
FAIRMONT
Job type
Permanent
Locations
Wailea-Makena
Job Category
Security
Description
We push ourselves every day to always be better and leave the world a better place. Ensuring the safety and wellbeing of our Colleagues, Guests and Visitors is an integral part of our operations. As
Reference
4ab1788c-ff9d-40fb-b537-4119657f1aa3
Expiry Date
01/01/0001
Salary
Location
RAFFLES THE OWO LONDON RESIDENCE BY RAFFLES, London, United Kingdom
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
RAFFLES
Job type
Permanent
Locations
London
Job Category
Security
Description
Your role will be responsible for ensuring the security of all residents and their guests who enter the Residences. Working with the wider hotel security team to secure all resident areas both front a
Reference
b92aef29-4911-4bc4-85ae-5a9265bfcfc2
Expiry Date
01/01/0001
Salary
Location
Fairmont Royal York, Toronto, Canada
Experience Level
Associate
Job Schedule
Part-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Toronto
Job Category
Security
Description
The Security Department is responsible for ensuring the overall safety and security of the hotel’s guests, employees, and hotel premises. They act as a member of the Emergency Response Team, respondi
Reference
29f234ff-4249-4329-8ec0-fcf9ce3bab85
Expiry Date
01/01/0001
Salary
Location
Mövenpick Bahrain, Muharraq, Bahrain
Experience Level
Executive
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Muharraq
Job Category
Security
Description
To prepare the daily schedule requirements and to issue post-patrol assignments to Security Officers for the duration of their shifts.To supervise all aspects of key distribution and control according
Reference
2ca2fcfe-b8f8-4ed3-aef9-f5932896b8cd
Expiry Date
01/01/0001
Salary
Location
Pullman Auckland Airport, Auckland Airport, New Zealand
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Auckland
Job Category
Security
Description
Provide leadership for the Hotels' Health, Safety and Environment strategies, development, improvements and implementation.Manage online incident/accident reporting, ensuring all incidents are investi
Reference
48dc0980-6b47-462a-ad4d-0f26fd87768a
Expiry Date
01/01/0001
Salary
Location
RIXOS RIXOS RESIDENCES ABU DHABI, Abu Dhabi, United Arab Emirates
Experience Level
Associate
Job Schedule
Full-Time
Brands
RIXOS
Job type
Permanent
Locations
Abu Dhabi
Job Category
Security
Description
MAIN DUTIES AND RESPONSIBILITIES:1.1.1Keeps the Quality & Sustainability Manager informed of all Health & Safety related matters.1.1.2Liaises with Management personnel and all employees and assist wit
Reference
4cb13083-d63b-4d50-a993-9c468a217468
Expiry Date
01/01/0001