Security Officer

Our World is Your Playground. A world-class lifestyle hotel in the heart of Orchard Road, where playfulness meets peak performance; creativity meets innovation; business meets sucess. At Pullman Singapore Orchard, we don't do ordinary. Pioneering and stylish, guests can push their boundaries in 326 guestrooms and suites, trend setting F&B outlets and immersive relaxtion zone; not to mention the happening lobby. Challenging the status quo, we are redefining hospitality with seamless, fun, cool and smart interactions.

Manages the Control Room and daily routine assignments by Security Manager (SM)

• Visitors/Guests/Contractors Management. To verify all visitors, guests and contractors of their visit and to issue pass to them after verifications.
• Key Management – To record and issue departmental keys to the colleagues after verification. To acknowledge and record when the keys are returned.
• To report and document all incidents in the Security Management Occurrence log.
• To answer to all telephone enquiries in a clam and professionally manner.
• To record and take pictures of all Loss and Found Items surrender by colleagues or others in the “Case Property” form and thereafter to hand over to Housekeeping if there is no claimant.
• To respond to fire alarm activation and activate CERT members, DECAM (Decentralized Alarm Monitoring Station), Hotel Telephone Operator and raise the Fire Alarm Bell Activation Report thereafter.
• To assist in evacuation when the need arises.
• To assist in managing the Electronic Parking System for the Carpark, including printing the Daily Revenue Report and Settlement Report daily.
• Any other duties assigned by the Security Manager (SM).
• Prepare to assume the role of a CERT member when the need arises

Knowledge and Experience

• Must be a registered Security Officer with PLRD and holds a valid Security License issued by PLRD.
• Secondary education with all the mandatory WSQ Certification in Security Operations.
• Certified in First Aid, CPR and AED.
• Certified CERT member as per SCDF guidelines under High Risks Installation (HRI) Tier 1
• Minimum of 2 years of relevant experience in the hotel industry preferred
• Outgoing personality and able to remain calm under duress.
• Willing to acquire new knowledge and experience.

• Oral and written fluency in English. Ability to converse in other languages is an advantage
• Working knowledge of Microsoft Office (Excel, Outlook, PowerPoint and Word) will be an advantage.
• Good interpersonal skills with ability to communicate with all levels of employees.
• Service oriented with an eye for details and inquisitive mind.
• Ability to work effectively and contribute in a team.
• Flexible and able to embrace and respond to change effectively.
• Ability to work independently and has good initiative under dynamic environment
• Self-motivated and energetic.
• Computer literacy will be an added advantage