Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
We're looking for a dedicated and professional Security Officer to join our dynamic team in Cairo, Egypt. As a Security Officer, you will play a vital role in ensuring the safety and security of our premises, employees, and visitors. This position requires a detail-oriented individual with exceptional observation skills, the ability to remain calm under pressure, and a commitment to maintaining the highest standards of security. You'll work collaboratively with various departments to create a secure and welcoming environment for all stakeholders while demonstrating both assertiveness and empathy in your interactions.
- Patrol and monitor assigned areas to prevent and detect signs of intrusion, ensuring the security of doors, windows, gates, and other access points
- Respond promptly to alarms and emergency situations, coordinating with local law enforcement and emergency services when necessary
- Monitor and control facility access, including verifying identification, issuing visitor badges, and maintaining accurate visitor logs
- Conduct thorough security screenings of personnel, vehicles, and materials entering the premises in accordance with established protocols
- Operate and monitor surveillance equipment, including CCTV systems, and analyze footage to identify potential security concerns
- Investigate and document security breaches, incidents, and suspicious activities with accuracy and attention to detail
- Perform regular safety and security checks to identify potential hazards, vulnerabilities, and areas for improvement
- Assist in the development and implementation of security policies, procedures, and best practices
- Provide excellent customer service while maintaining a professional and assertive demeanor with employees, visitors, and external partners
- Collaborate with other departments and security personnel to ensure a cohesive and secure environment
- Prepare and maintain accurate, organized logs, reports, and records of all security-related activities
- Participate in ongoing security training and stay updated on relevant security protocols, technologies, and industry standards
- Respond to and manage emergency situations with decisiveness and resilience
Qualifications
- Minimum 0-3 years of professional experience in a security role, preferably in hotel operations, corporate facilities, or similar environments
- Valid security license and clearance as required by Egyptian regulations and local authorities
- Certification in CPR and First Aid
- Strong knowledge of security protocols, procedures, and industry best practices
- Excellent observation skills and meticulous attention to detail
- Proficiency in computer applications, including Microsoft Windows and security management systems
- Outstanding interpersonal and communication skills with the ability to interact professionally and respectfully with diverse groups of people
- Demonstrated ability to remain calm, make sound decisions, and take appropriate action in high-pressure and emergency situations
- Strong problem-solving skills and the ability to think critically and analytically
- Excellent written communication skills for preparing clear, concise, and accurate reports
- Physical fitness and the ability to stand for extended periods while performing security-related duties
- Flexibility to work various shifts, including nights, weekends, and holidays as required
- High level of integrity, reliability, and discretion with the ability to maintain confidentiality
- Proficiency in English; knowledge of Arabic or other local languages is a plus
- Ability to work independently while demonstrating strong collaborative and team-oriented skills
- Knowledge of emergency response procedures and crisis management
Additional Information
Your team and working environment:
• A passionate and inspired team that creates unique experiences for all they meet.
• We recognize and celebrate our team and individual success
Hotel Overview: Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination claim to Egypt’s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile façade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking.
The spectacular reception leads the way to 543 elegantly designed rooms, suites restaurants, bars and a health club the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.
Physical Aspects of Position (include but are not limited to):
• Constant standing and walking throughout shift.
• Frequent lifting and carrying up to 30 lbs.
• Occasional kneeling, pushing, pulling, lifting.
• Occasional ascending or descending ladders, stairs and ramps.
Visa Requirements: Must be legally permitted to work in Egypt.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
What is in it for you:
• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.
