Company Description
Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen.
Hotel Overview:
Discover the wonder of Washington, D.C. from your perfect home base in the heart of charming Georgetown. Washington, D.C. is a center of power that has shaped world history, a big city with a small-town feel, and a vibrant hub for exciting social, dining, and cultural scenes. Experience it all from an iconic neighborhood hotel that will feel like your own private residence in the heart of the Capital.
Job Description
We are seeking a professional and vigilant Security Officer to join our team in Washington, United States. This full-time position involves working morning, evenings, overnight shifts and weekends to ensure the safety and security of our premises, personnel, and assets.
What is in it for you:
- Competitive Salary
- Paid Time Off
- Medical, Dental and Vision Insurance, 401K
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities
What you will be doing:
- Control access to the facility by checking identification and issuing visitor badges
- Monitor surveillance equipment and alarm systems, responding promptly to any alerts
- Conduct regular security checks of buildings, grounds, and parking areas
- Write detailed incident reports and maintain accurate logs of all security-related activities
- Assist in emergency situations, including coordinating with local law enforcement when necessary
- Enforce company policies and procedures to maintain a safe environment
- Provide excellent customer service while maintaining a professional demeanor
- Help the team and the guest by undertaking other duties and responsibilities that may be requested by your or a manager.
- Maintain a positive service attitude at all times and be willing to help and advise clients with all questions and requests they may have.
- Patrols public areas to detect fires, unsafe conditions, and missing or inoperative safety equipment.
- Obtains assistance for accident victims and writes accident reports.
- Assists management and enforcement officers in emergency situations.
- Receives and delivers Lost and Found and packages
- Helps maintain safety of hotel guests and employees by conducting bag checks on all people entering and exiting the hotel through the employee entrance.
- Responds to reports of suspicious behavior or security threats.
- Aids as requested in the special security needs of high profile guests.
- Complies with legal regulations pertaining to Security and law enforcement, and respects confidentiality requirements of the department.
- Other duties as required during their shifts to maintain the safety and security of our guests and colleagues.
Rate of Pay: $23.50 - $26.00 per hour
Qualifications
- Basic computer skills for report writing and communication
- Previous exposure to hospitality Security strongly preferred.
- Ability to obtain the Security Officer Commission required and must have a valid security license.
- Excellent verbal and written English
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Valid security officer license for Washington, D.C.
- Strong observation and reporting skills
- Knowledge of security protocols and procedures
- Proficiency in using security equipment (e.g., surveillance systems, radios)
- Excellent communication skills, both verbal and written
- Basic computer skills for report writing and communication
- First Aid and CPR certification (preferred)
- Familiarity with local laws and regulations
- Ability to work independently and exercise good judgment in high-pressure situations
- Must be legally authorized to work in the United States without sponsorship.
Physical Requirements:
- Ability to stand and walk for extended periods
- Frequent lifting and carrying up to 50 lbs
- Frequent bending, stooping, kneeling, pushing, and pulling
Additional Information
All your information will be kept confidential according to EEO guidelines.
Our Values
- Respect:
We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. - Excellence:
We make genuine connections, and we cherish every opportunity to make the people around us feel special. - Belonging:
We celebrate our differences. We support each other and we always stand together. - Empowerment:
We have authority to take initiative and anticipate moments that create unforgettable experiences. - Integrity:
We build trust through mutual respect and being authentic. - Diversity & Inclusion
- Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.
Diversity & Inclusion
Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.
