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  1. Part-Time
  2. Permanent
  3. FAIRMONT
  4. Security

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Fairmont Château Laurier, Ottawa, Canada

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REF6449I

Security Agent (Casual Part-Time)

Region

Luxury & Lifestyle



Company Description

Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Casual Security Agent (Part-Time).           

What is in it for you:

  • Wonderful company culture - our colleagues are at the heart of all that we do
  • Food & Beverage discount of 50% in our restaurants
  • Employee benefit card offering discounted rates in Accor worldwide for you and your family
  • Learning programs through our academies designed to sharpen your skills
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Job Description

Reporting to the Director, Security & Loss Prevention, you are a Guardian and Protector in ensuring the safety and wellbeing of your fellow employees, guests and visitors. You are attentive, efficient and committed and will ensure your property remains a safe, enjoyable workplace and travel destination. Responsibilities and essential job functions include but are not limited to the following:            

  • Consistently offer professional, friendly and engaging service
  • Patrol 665,000 sq. ft. citing insecurities and fire hazards
  • Ensure the overall safety and security of the hotel guests, Colleagues and hotel premises
  • Act as a member of the Emergency Response Team, responding in cases of fire, accident, safety concerns and calls for medical assistance
  • Ensure that any violations to law or hotel policy is investigated and reported
  • Respond to all emergency situations and provide First Aid and C.P.R. as required
  • Correct and report any fire hazards or health and safety hazards
  • Report and investigate occurrences of accidents, complaints, criminal activity, and crisis situations
  • Conduct regular floor patrols, cash counts and crowd control
  • Conduct departmental key control audits and maintain key control records
  • Maintain computer records of all actions in a Daily Activity Report
  • Assist guests regarding hotel facilities in an informative and helpful way
  • Follow department policies, procedures and service standards
  • Follow all safety policies
  • Other duties as assigned

Qualifications

  • Previous experience in a Security role required
  • College/University certificate, previous security experience
  • Smart Serve certification required (updated if necessary)
  • Valid Ontario Security Guard License
  • High level of physical fitness
  • Bilingual in both official languages
  • Computer literate in Microsoft Window applications required
  • Certification in CPR First Aid required
  • University/College degree in a related discipline preferred
  • Must possess a professional presentation
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively with fellow colleagues as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

Additional Information

Physical Aspects of Position (included but not limited to):

  • Frequent sitting throughout shift
  • Occasional lifting and carrying up to 20 lbs
  • Occasional kneeling, pushing, pulling, lifting

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

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