Sales Office Manager

Who We Are:

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

Are you an organized, analytical, and enthusiastic individual looking to make an impact at the iconic Fairmont Banff Springs? As Sales Office Manager, you’ll support the Sales & Marketing team with precision and efficiency while collaborating with various departments to drive operational excellence.

Competitive Salary: $58,000-$62,000 gross annually, based on previous experience & education

Job Duties Include:

• Oversee payroll, expense tracking, invoicing, and monthly accruals for the department.

• Collaborate with teams across sales, marketing, and operations to forecast and analyze expenses and enhance ROI.

• Conduct month-end financial reviews, including foreign exchange analysis and P&L commentary, and assist in budget creation.

• Manage office administration tasks, including onboarding new team members, handling donations, and coordinating supplies and mail.

• Generate essential sales, catering, and banquet reports while streamlining processes for group site inspections and Business Development Trips (BDTs).

Your Skills & Qualifications:

• Strong and professional communication skills and demeanor. 
• Ability to analyze and draw conclusions from data.
• Understanding of accounting fundamentals such as matching, realization and accruals.
• In-depth understanding of MS excel.
• Ability to extract large volumes of data and present it in a logical and succinct format.
• Ability to multi-task and work with individuals in many departments within the hotel.
• Post-secondary degree preferred.

Job Perks & Benefits:

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:

Since 1907, Fairmont Hotels & Resorts has been dedicated to crafting unforgettable experiences for both guests and colleagues alike. Essential to this success has been diversity, equity and inclusion being woven into the fabric of our brand’s DNA. We pride ourselves on being an equal opportunity employer, fostering an open and inclusive culture that welcomes everyone, empowers all colleagues and cultivates individual and collective innovation and performance. Our ambition is to provide all of our Talent with fair and equitable opportunities to grow to attain their full potential. We believe that diversity in our teams not only enriches the lives of our Talent, but also provides the best possible experience to everyone who visits our iconic hotels and resorts worldwide. 

We encourage you to let us know if you require any accommodations through the application/recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: bsh.careers@fairmont.com

APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.banffspringsjobs.com to learn more about Fairmont Hotels & Resorts/The Rimrock Banff and the extraordinary opportunities that exist within our resort!