SALES MANAGER / SR SALES MANAGER

Mercure Living Putrajaya is within the Shaftsbury retail complex and connected to Alamanda Shopping Mall. Featuring 299 full service apartments, all units have an open plan kitchen, full size fridge, microwave and cooking utensils. Dining facilities include a hot pot restaurant, co-working space residents lounge and six meeting rooms. Leisure facilities include a 52 metre outdoor salt water swimming pool, gym, tennis court, children's playground and spa.

The Hotel is located in the Federal Territory of Putrajaya, 32 KM from Kuala Lumpur International Airport KLIA, 31 KM to Kuala Lumpur Convention Centre Also, and 10.7 KM to Putrajaya ERL train station for the KLIA rapid express train.

"Mercure Living Putrajaya is thrilled to have you as our guest, and we're here to ensure your stay is truly memorable. Thank you for choosing us, and we can't wait to assist in making lasting memories for you".

• Assist the Director of Sales & Marketing in the annual planning effort, developing new accounts,
• Maintaining existing accounts, and implementation of sales and marketing strategies so as to maximize
• Profits of the hotel while maintaining customer satisfaction

Sales Management

• Achieve daily targeted number of sales calls with effectiveness
• Develop business leads for the Hotel on a weekly basis
• Prepare monthly list of accounts to penetrate for the following month
• Plan a minimum of 2 site inspections/entertainment meetings per week to qualified potential accounts or new accounts
• Prepare monthly action plan for main market segment
• Perform monthly review account profile on room nights production and average rate
• Monitor competitors’ rate strategy, account penetration and marketing activities to maintain a competitive edge
• Fully responsible of accounts under his/her management , including contracting, updating profile and renewing contracts
• Update management on VIP arrivals, meet and greet accordingly
• Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue
• Conduct negotiations to achieve the best profit and rates for the Hotel
• Attend hotel clients and local community business events to network and maintain high visibility
• Update Director of Sales & Marketing on market trends and business leads
   

• Diploma in Tourism / Hospitality Management
• Minimum of 2 years of experience in a similar capacity with proven track records
• Excellent reading, writing and oral proficiency in English language

Competencies

This role requires:

• Fluency in English
• To be eligible to work in Putrajaya. 
• Strong leadership, interpersonal and training skills
• Good communication and customer contact skills
• Results and service oriented with an eye for details
• Ability to multi-task, work well in stressful & high-pressure situations
• A team player & builder
• A motivator & self-starter
• Well-presented and professionally groomed at all times