Sales Manager - Reactive

As Accor we are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo!

Sales Conversion & Enquiry Management

• Handle and respond to all incoming enquiries in a timely and professional manner.
• Qualify opportunities, prepare proposals, negotiate terms, and convert business.
• Ensure contracts, agreements, and client correspondence are completed accurately and within defined timelines.
• Maximize conversion of enquiries while maintaining profitability and rate integrity.

Client Relationship Management

• Build and maintain strong relationships with existing and prospective clients.
• Understand client objectives and provide tailored solutions that meet their business needs.
• Conduct site inspections, client meetings, and presentations as required.
• Drive repeat business through exceptional service and relationship management.

Revenue Optimization

• Identify opportunities to maximize room, banquet, and ancillary revenue.
• Apply market knowledge and customer insights to secure the most profitable business.
• Monitor competitor activity and market trends to remain commercially competitive.
• Support the achievement of individual and departmental revenue goals.

Event Coordination & Handover

• Ensure accurate and timely handover of confirmed business to the Events and Operations teams.
• Maintain clear communication with internal stakeholders to ensure successful event execution.
• Support clients throughout the planning process to ensure a seamless experience.

Customer Experience

• Deliver exceptional service at every stage of the customer journey.
• Address client concerns promptly and professionally.
• Gather feedback from clients and guests to strengthen relationships and improve service delivery.
• Act as a brand ambassador for Novotel Jaipur and JECC.

  Sales Conversion & Enquiry Management

• Handle and respond to all incoming enquiries in a timely and professional manner.
• Qualify opportunities, prepare proposals, negotiate terms, and convert business.
• Ensure contracts, agreements, and client correspondence are completed accurately and within defined timelines.
• Maximize conversion of enquiries while maintaining profitability and rate integrity.

• Client Relationship Management

• Build and maintain strong relationships with existing and prospective clients.
• Understand client objectives and provide tailored solutions that meet their business needs.
• Conduct site inspections, client meetings, and presentations as required.
• Drive repeat business through exceptional service and relationship management.

• Revenue Optimization

• Identify opportunities to maximize room, banquet, and ancillary revenue.
• Apply market knowledge and customer insights to secure the most profitable business.
• Monitor competitor activity and market trends to remain commercially competitive.
• Support the achievement of individual and departmental revenue goals.

• Event Coordination & Handover

• Ensure accurate and timely handover of confirmed business to the Events and Operations teams.
• Maintain clear communication with internal stakeholders to ensure successful event execution.
• Support clients throughout the planning process to ensure a seamless experience.

• Customer Experience

• Deliver exceptional service at every stage of the customer journey.
• Address client concerns promptly and professionally.
• Gather feedback from clients and guests to strengthen relationships and improve service delivery.
• Act as a brand ambassador for Novotel Jaipur and JECC.

• 2–4 years of experience in hotel sales, event sales, or hospitality business development.
• Strong proposal writing, negotiation, and sales conversion skills.
• Excellent communication and relationship-building abilities.
• Customer-focused, organized, and detail-oriented.
• Ability to manage multiple enquiries and deadlines in a fast-paced environment.