Sales Manager

Novotel Melbourne Preston, boasting a freshly refurbished lobby, 383 hotel rooms, restaurant, bar and cafe, with one of the largest conference and events facilities within the Melbourne portfolio. The hotel is located in the vibrant inner north, 20 minutes from Melbourne Airport and Melbourne CBD, with on-site carpark and walking distance to the train station, bus stop and the tram!

Accor is Australia’s Largest Hotel Network with 50+ brands, 5100+ hotels operating in 110 countries. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

• Responsible for driving revenue strategies to achieve set sales targets.
• Develop and maintain efficiencies of the C&E Sales team.
• Maintenance of Conference incentive database of key contacts/clients.
• Develop and implement sales strategies for the team to ensure targets are achieved.
• Develop and implement sales conversion targets for the team and ensure these are measured monthly.
• Identify need periods and periods of high demand and implement appropriate strategies to maximise revenue.
• Drive and champion team to exceed Conference Vision targets.
• Drive business development for the success of the hotel
• Monitor competitors within region and assess relevance to current sell strategies.
• Prepare and make recommendations on sales forecasts ensuring accuracy within agreed ratios.
•  Ensure C&E Sales team operate efficiently to minimise errors.
• Monitor and report any issues relating to processing of deposits and payments for the team.
• Prepare weekly forecast report detailing upcoming events and communicate same to all operating departments.
• Provide reporting as evidence of activities.
• Chair and drive the weekly banquet event order meetings and ensure their efficiency.
• Provide quotations for C&E proposals covering venue, function, menu and accommodation costs ensuring revenue is maximised.
• Ensure team succeeds in delivering an exceptional event in order to guarantee client satisfaction.
• Coordination and hosting of familiarisation and site inspection activity including follow-up.
• Ensure there is an active presence in the hotel as required by business demands or client and team member needs.
• Attend outside sales calls, tradeshows and meetings in the pursuance of the business and leads.

• Ability to work weekends as required by clients.
• Service oriented with an eye for detail.
• The role is based in the hotel office.
• Multicultural awareness and able to work with people from diverse cultures.
• Ability to work independently and demonstrated initiative in a dynamic environment.
• An ability to understand and navigate complex stakeholder environments
• Strong focus and passion for hotel operations.
• Sound understanding of emerging trends in the industry.
• Demonstrated ability to coach, mentor, develop and inspire teams.
• Confident and articulate communication, negotiation, relationship and networking skills.
• Demonstrated business acumen with the ability to make sound decisions and understand commercial implications.
• Ability to think strategically and plan on a mid to long term scale
• Strong personal integrity.
• Entrepreneurial spirit with drive, ambition and high level of energy.
• Good interpersonal skills with ability to communicate with all levels of team members.
• Flexible and able to embrace and respond effectively to change.
• Role model in Accor values and Heartist culture.

Benefits and Perks

• Free on-site car park while on duty.
• Free access to confidential Employee Assistance Program.
• Inclusive and diverse environment.
• Reward and recognition celebrations and activities.
• Discounted rates to nearby fully equipped gym.
• Ongoing training and career development opportunities.
• Work along-side experienced and dedicated professionals
• Global discounts on hotel accommodation & Food and Beverage, including special rates with our partnership brands such as Europcar.