Sales Manager

The Hoxton, Edinburgh

We can’t wait to open our first UK hotel outside of London…and where better than the characterful capital of Scotland, Edinburgh. We are now looking for an experienced Sales Manager to join our team and play a crucial part in successfully launching our brand in this new neighbourhood. Reporting to the Director of Sales, you’ll be responsible for creating and managing a portfolio of accounts driving corporate room nights into The Hoxton, Edinburgh.   We’ll look to you to establish relationships with key players and grow their loyalty.

The Hox in Edinburgh will boast 214 bedrooms influenced by the Georgian heritage of the building and city (including the introduction of a new room category for the Hox), a main restaurant and big lobby & bar, a large event space and The Apartment - our unique meetings and events concept.

More about us…

The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces.

What's in it for you...

• Become part of a team that’s very passionate about creating great hospitality experiences.
• Competitive salary.
• 29 days holiday (including bank holidays), pension and life insurance.
• Food on us during your shift.
• Enjoy a free night at The Hoxton and a meal for two when you first start with us.
• Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.
• Time off to volunteer with one of our partner charities.
• Hox Hero and Nifty Fifty, our rewards for going the extra mile and living our values.
• An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
• Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time!
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene.
• Excellent discounts across The Hoxton and the global Ennismore family.

What you’ll do…

• Working closely with our Director of Sales, you will actively win over new business and manage key relationships while working towards segment revenue goals and KPIs.
• Responsible for driving corporate room nights into The Hoxton Edinburgh from both global and local accounts in line with the hotel’s strategies and budgets.
• Generate new business through market research and liaising closely with Accor and The Hoxton global sales team.  
• We’ll look to you to build up account management plans, making sure you’re “in the know” on the latest market news and competitor insights too.
• Prepare and execute creative sales strategies to source, drive and grow our revenues from your managed accounts.
• Responsible for ensuring Agency 360 reports are utilised to review market penetration, grow market share from account base and look for new business opportunities.
• Ensure rate loading accuracy across account base and that rates are loaded and bookable by given deadlines.
• Organise show rounds, HOX sleepovers, familiarisation trips, office visits and presentations to maximise The Hoxton’s exposure amongst key decision makers.
• Cross-sell The Hoxton and Ennismore properties globally to maximise revenue opportunities.

What we’re looking for…

• Individuals. You’re looking for a place where you can be you; no clones in suits here.
• Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
• You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
• You’re not precious. We leave our egos at the door and help get things done.
• You’re up for doing things differently and trying (almost) everything once.
• If we got stuck in a lift together, we’d have a good time and share a few laughs.
• You want to be part of a team that works hard, supports each other, and has fun along the way.
• Someone with at least 2+ years proven experience in proactive sales and key account management, in the hotel industry, who can make a quick impact on our team.
• A people person who’s great at growing and nurturing long lasting relationships.
• Strong organisational and analytical abilities.
• Proficiency in Agency 360, CRM software and Microsoft Office Suite.
• Someone with high energy, ready to represent The Hoxton brand at industry networking events and sales calls & trips.