Sales Manager – Groups

Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids’ Club.

• Meet the sales objectives on a monthly, quarterly and yearly basis
• Solicit groups and banquet business through action plan preparation and execution 
• Establish quotes based on group pricing strategy, confirming by written contracts 
• Manage RFP inquiries through Lanyon, Cvent and Meeting Broker platforms
• Maintain accounts, contact, activity and business details within Anais
• Work closely with the Catering & Conference Service Department to ensure all details of the contract were delivered and guests depart satisfied
• Prepare weekly, monthly, quarterly and annual reports, as required
• Balance operational, administrative and heartist needs
• Follow departmental policies and procedures

• Previous hotel experience is required.
• Hotel sales experience and established contacts with government entities and local and global DMC's & corporate accounts required.
• Computer literate in Microsoft Window applications and/or relevant computer applications required.
• University/College degree in a related discipline preferred.
• Excellent communication skills, both written and verbal required.
• Strong interpersonal and problem solving abilities.
• Highly accountable and reliable.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.