Sales Executive (Proactive & Reactive)

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We are seeking a dynamic Sales Executive to join our team in Ras Al-Khaimah, United Arab Emirates. This role requires a versatile professional who can excel in both proactive and reactive sales environments, driving revenue growth and building strong customer relationships.

• Develop and implement effective sales strategies to meet and exceed targets
• Proactively identify and pursue new business opportunities in the Ras Al-Khaimah market
• Respond promptly and professionally to incoming sales inquiries and leads
• Conduct product demonstrations and presentations to potential clients
• Negotiate contracts and close deals with customers
• Maintain and expand relationships with existing clients through regular follow-ups
• Collaborate with the marketing team to develop targeted sales campaigns
• Analyze market trends and competitor activities to inform sales strategies
• Accurately forecast sales pipeline and report on sales activities
• Utilize CRM software to manage customer information and track sales progress
• Work with group contacts to facilitate program planning and requirements
• Communicate group needs and specifications to all relevant departments
• Follow up with Post-Conference reports and review group billings
• Input all group bookings and update booking activities in the system on a weekly basis
• Prepare reports, maintain proper records and filing system in accordance to hotel’s sales administration process
• Arrange site inspections for potential clients
• Promote positive relations with clients and attend to all requests expediently and courteously
• Acknowledge and handle clients’ complaints and comments tactfully and efficiently. Report incidents or other irregularities to management
• Up-sell and promote hotel’s facilities and services at every available opportunity in order to maximize sales revenue

• Proven track record of success in both proactive and reactive sales roles
• Strong communication and interpersonal skills with the ability to build rapport quickly
• Excellent negotiation and closing skills
• Proficiency in CRM software and sales tools
• Demonstrated ability to manage time effectively and prioritize tasks
• Strong problem-solving skills and ability to think on your feet
• Bachelor's degree in Business, Marketing, or related field preferred
• Sales certifications are a plus
• Knowledge of local market trends in Ras Al-Khaimah and the UAE
• Fluency in English; Arabic language skills are highly advantageous
• Willingness to travel within the region as needed
• Resilient and self-motivated with a results-oriented mindset

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.