Sales Executive

Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!

These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price. 

More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy.

Whatever your role, we're all here to make the customer experience as unforgettable as possible. 

Our mission: to bring little moments of happiness to people.

Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience.

Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.

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Our commitment to diversity and inclusion: 

Mama is an inclusive company, and our ambition is to recruit and promote diverse talent. Our advertisements are gender-neutral, so the masculine gender is used here to lighten the text. 

Would you like to do the opening of our Mama Shelter Dubai? 🏨

THE MISSION?

Eager to dive into the world of sales with Mama Shelter? 🌟✨
We’re on the lookout for a Sales Executive who’s ready to bring their expertise and enthusiasm, and support our Sales Manager in making magic happen. If you’re organized, proactive, and love connecting with people, this role is for you!

Your mission, should you choose to accept it:

• You’ll handle all incoming RFPs (Requests for Proposals) with precision and flair ✨📩, ensuring every detail is covered before preparing and sending out offers. Follow up on these offers promptly, negotiate rates 💬💸, and make any necessary adjustments to secure the business.
• Generating new accounts and maintaining existing ones will be part of your daily routine 📈💼. You’ll maximize opportunities by suggesting additional events and activities 🎉🎤 to complement our MICE (Meetings, Incentives, Conferences, and Exhibitions) bookings.
• Keeping our Sales & Catering PMS updated is crucial 🗂️📊. You’ll input all bookings, including waitlisted and inquiry bookings, and ensure every detail is accurate and up-to-date.
• Building strong relationships with clients is key 🤝💖. You'll keep in touch with local journalists, community leaders, and VIPs 🌟, and maintain an excellent rapport with them throughout their stay.
• You’ll also organize and conduct site inspections of our conference and banqueting facilities 🏢, ensuring that our venue always looks its best. You’ll handle all inquiries with a swift and efficient approach ⚡️🔍, making sure no request goes unanswered.
• Internal communication is essential 📞🔗. You'll stay connected with the Sales Team and other departments, ensuring everyone is aligned and informed about bookings and sales activities.
• Your role also involves attending departmental meetings 🗓️💼, major events 🎉, and ensuring that you’re always representing Mama Shelter with a positive and professional attitude 😊. Flexibility and a proactive mindset will be key as you adapt to the needs of the business.

MADE FOR YOU? ONLY IF…

• You’re the pro in tough situations: Always one step ahead, you stay calm and make the right call when things get tricky. 💪
• You’re as real as it gets: Integrity and professionalism are your middle names, and you always keep it 100% honest. 🌟
• Transparency is your thing: Your motives, methods, and goals are clear as day. No smoke and mirrors here! 🔍
• You own your oops moments: Mistakes happen – you own them, learn from them, and help the team avoid them next time. 🙌
• Business with a heart: You believe in doing things right, with honesty and fairness. No shortcuts. ⚖️
• You keep secrets safe: Confidentiality is your superpower. Sensitive info stays in the vault. 🗝️

YOUR LITTLE EXTRAS:

• You always follow through: When you commit, you deliver. Every time. 🚀
• Team player (and solo star): Whether you’re working with the squad or flying solo, you nail it. 👥🌟
• Your vibe is positive & approachable: You’ve got that energy that lifts the room, for both your colleagues and guests. 😊
• You know your people: You take the time to get to know your teammates and our guests. Relationships matter. 💬
• You’ve got everyone’s back: We’re all in this together – one big family making magic happen. 🤝✨

We’re sure you know the beat🎶:

1st verse: We set up a first telephone interview with our HR if your application moves to our rhythm.
Chorus: After the successful telephone interview, we will see you at Mama or online, be ready!
(chorus x2 depending on the position)
Last verse: Mama won’t leave you wondering; you will have an answer from us whatever the outcome.