Company Description
Who is Mama?
Mama Shelter is atypical and hip living spaces where everyone feels at home and finds their place. Places that come from a mix of influences, encounters, freedom, sensations and emotions. Each Mama tells the story of the city in which it is located, where all cultures mix.
Your mission, if you accept it, will be to contribute to making it a magical place that fully corresponds to the expectations of todays and tomorrow’s travelers and city dwellers. What makes the difference at Mama is above all the team, our stories may be different, but together we are all Mama.
At Mama Shelter, we’re looking for people with a welcoming and caring nature, but above all, open to the world and to others. Through your expertise, know-how and skills, you’ll be part of an incredible adventure.
About us
Exciting design, inclusivity, good food and a playful atmosphere: these are the elements running through Mama Shelter’s DNA. Founded by Serge Trigano and his sons Jérémie and Benjamin, the brand shook up the hospitality world with a daring ‘urban refuge’ concept in 2008, starting with its first, in Paris’ off-beat 20th district. ‘Mama’ quickly became synonymous with generosity, nurturing hospitality and just a sprinkling of cheekiness. Since then, she has extended her embrace across three continents, nine countries and fourteen cities, with more openings in the pipeline.
The Trigano’s family legacy
A passion for hospitality is the beating heart of Mama. Serge, whose father co-founded iconic Club Med, cut his teeth in the family business before branching out. In 2008, he joined forces with his sons and together they brought Mama to life, inspired by the idea of creating a different type of hotel that combined urban design, affordability and a touch of new-wave glamour.
Mama’s core values
Mama offers a safe haven in a selection of exciting cities and districts, from Belgrade to Bordeaux, Rome to Lisbon. Each reflects its unique setting while serving up the comfort factor you’d expect of this fun-loving family: dynamic spaces in which to relax, work, eat, meet and greet. And Mama’s values never slip: 5* luxury bedding, organic solid amenities, thoughtfully prepared homemade food and free movies, including X-rated, are standard.
Collaboration in the heart of creativity
Since Mama first opened her doors, creative collaboration has been key. Serge, Jérémie and Benjamin have worked with renowned designers, from Dion & Arles to Thierry Gaugain, plus several talented chefs.
Today, the family’s own design studio is behind a host of Mama’s unusual interiors, from graffiti-laden ceilings and plush sofas to avant-garde lighting. And now that unique style can also be taken home, thanks to Mama’s chic shop offering, in collaboration with her favorite cool creatives.
Job Description
What you’ll do:
- Develop and maintain relationships with corporate clients, agencies, MICE partners and event organizers
- Drive sales of rooms, groups, meetings, conferences, and events
- Identify new business opportunities and grow the client portfolio
- Prepare proposals, negotiate and close business
- Manage groups and events from initial inquiry to successful completion
- Handle sales administration, contracts, quotations, invoices, deposits and other related documentation
- Coordinate with hotel departments to ensure excellent guest and client experience
- Maintain accurate and up-to-date information in CRM, PMS and other internal systems
- Prepare basic sales reports and follow up on outstanding payments
- Monitor sales performance, follow up on business opportunities and support achieving hotel revenue targets
- Represent Mama Shelter at business events, trade shows and networking activities
Qualifications
What we’re looking for:
- Previous experience in hotel sales, events or hospitality
- Strong communication and negotiation skills
- Strong attention to detail and good administrative skills
- Proactive, organized and results-oriented personality
- Excellent relationship-building skills
- Good command of English
- Passion for hospitality and delivering great guest experiences
