Sales Coordinator

Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.

We are seeking a detail-oriented and efficient Sales Coordinator to join our dynamic team in Jeddah, Saudi Arabia. As a Sales Coordinator, you will play a crucial role in supporting our sales department's operations and contributing to the overall success of our organization. This position offers an exciting opportunity to work in a fast-paced, customer-focused environment while developing your skills in sales and administration.

• Assist the Director of Sales and Marketing and Sales Managers in managing day-to-day operations, including preparing sales presentations, proposals, and reports
• Maintain and update client databases, ensuring all information is accurate and up-to-date
• Schedule meetings, coordinate appointments, and manage calendars for the sales team
• Prepare and distribute internal sales reports, track sales performance, and assist with the preparation of forecasts
• Handle incoming inquiries for group and individual bookings, directing them to the appropriate Sales Manager
• Organize and maintain filing systems for sales contracts, agreements, and correspondence
• Support the sales team in coordinating bookings and events, ensuring all client requests are promptly addressed
• Process contracts, client information, and booking details in the organization's management and CRM systems, ensuring accuracy and completeness
• Act as a liaison between the sales team and clients, ensuring timely responses and follow-ups to all inquiries
• Assist in the preparation of marketing materials, such as brochures, sales decks, and promotional emails
• Coordinate with other departments to ensure smooth execution of sales-related activities and special requests
• Provide support during sales events, trade shows, and client meetings as required
• Track and monitor client feedback, ensuring follow-up actions are taken as needed

• Bachelor's degree in Business Administration, Marketing, or a related field preferred
• Minimum of 1-2 years of experience in a sales support or administrative role
• Strong organizational and multitasking skills with the ability to prioritize tasks and manage multiple projects simultaneously
• Excellent communication skills, both written and verbal, with keen attention to detail
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Experience with CRM systems is a plus
• Ability to work effectively in a fast-paced environment while maintaining a high level of professionalism and customer service
• Basic understanding of sales principles and practices
• Strong interpersonal skills and ability to work collaboratively in a team environment
• Customer-focused mindset with a goal-oriented approach to work
• Ability to maintain confidentiality and handle sensitive information with discretion
• Knowledge of the hospitality industry is a plus but not required

• Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.