Sales Coordinator

We are now seeking a passionate and driven Sales Coordinator to join us at Novotel Sunshine Coast Resort, a destination that blends relaxed coastal living with world-class hospitality. With over 370 stylish rooms, a stunning lagoon perfect for water activities, expansive outdoor spaces, and vibrant dining experiences, the resort offers the ideal backdrop for creativity, connection, and unforgettable moments.

We’re also home to the Sunshine Coast’s largest convention centre, capable of hosting up to 1,500 guests across conferences, gala events, exhibitions, and social celebrations. Our dynamic events and meetings environment makes us a standout in both the domestic and international markets, attracting clients who expect excellence and innovation at every turn.

As part of the global Accor network, we pride ourselves on delivering service that goes above and beyond. Joining our team means learning from the best, enjoying extensive career pathways, and contributing to a culture where passion, teamwork, and exceptional experiences are at the heart of everything we do. This is your opportunity to grow with a global brand and help shape the future of hospitality on the Sunshine Coast.

We’re looking for an energetic and organised Sales Coordinator to support our Sales team and help drive top-line revenue across meetings, events, and group business at Novotel Sunshine Coast Resort & Convention Centre.

In this fast-paced and people-focused role, you’ll be at the heart of our events and sales operations. Expect your days to include:

• Managing incoming event and group enquiries with warmth, speed, and professionalism
• Crafting standout proposals and contracts that showcase the best of our resort
• Highlighting and showcasing the Resort facilities as you coordinate and host engaging site inspections for clients
• Being the go-to contact who ensures clients receive clear, timely and accurate information at every stage
• Partnering with our operations teams to deliver smooth, stress-free event handovers and exceptional experiences
• Keeping our CRM sharp and up to date, ensuring details are accurate and opportunities are maximised
• Supporting creative sales initiatives, from promotional activities to campaigns that drive awareness and revenue
• Management of Purchase Plus including creation of Supplier Set Up forms and actioning PO requests for the sales team
• Weekly creation and distribution of Inquiry Pipeline Report
• Deliver on ALL Accor Meetings & Events KPI’s defined by management, maintaining accountability and high performance.
• Ensure all KPI’s set by management are consistently met or exceeded

You are a proactive, detail-focused professional who thrives in a fast-paced hospitality environment. You bring:

• Strong organisational and time-management skills
• Exceptional written and verbal communication
• A passion for client service and building relationships
• Confidence in managing multiple enquiries and deadlines
• A positive, team-focused attitude and willingness to learn
• Previous experience with Delphi system preferred
• Previous experience in hotel sales, events or administration (highly regarded)

Why work for Accor?

Accor is one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries, the career development opportunities are endless.

Benefits Your Way

• Access to global accommodation and F&B discounts
• #LearnYourWay with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training.
• Recognition of service anniversaries and Accor Tenure Milestones.

Our Commitment to Diversity & Inclusion.

• We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.