Sales Coordinator

Fairmont Jakarta

Situated in Senayan Square at the South end of Jakarta's Central Business District, Fairmont Jakarta features 380 spacious guestrooms and 108 Fairmont branded Sky Suites. Additional features and amenities to the urban hotel include a number of lounges and several restaurants featuring a variety of culinary offerings. For corporate events and local galas, the hotel features 3,500 square meters of function space, including a 1,200 square-meter Grand Ballroom.

Sales Coordinator

We are seeking a detail-oriented and dynamic Sales Coordinator to join our Sales & Marketing team. You will play a key role in supporting the sales team to ensure smooth administrative processes, efficient communication with clients, and coordination of sales activities to achieve revenue goals.

Key Responsibilities:

• Provide administrative support to the sales team including preparing proposals, contracts, reports, and presentations.
• Coordinate with clients and internal departments to ensure seamless execution of group bookings, events, and corporate stays.
• Assist in organizing site inspections, client meetings, and familiarization trips.
• Monitor sales performance metrics and assist in preparing sales reports.
• Respond promptly to inquiries via phone, email, and walk-ins, ensuring a high level of customer service.
• Liaise with departments such as Front Office, Housekeeping, and F&B to fulfill client requirements.
• Ensure proper filing and documentation of sales contracts and client communications.

Your experience and skills include:

• Diploma or Bachelor’s degree in Hospitality, Business Administration, Marketing, or related field.
• Minimum 1–2 years of relevant experience in a sales support or administrative role, preferably within a 4- or 5-star hotel or luxury hospitality environment.
• Excellent interpersonal skills with a customer-service mindset and a polished, professional appearance.
• Ability to multitask, prioritize responsibilities, and meet deadlines in a fast-paced environment.
• Strong communication skills in both Bahasa Indonesia and English (spoken and written)
• Well-presented with a service-oriented mindset, aligned with luxury brand standards.
• Strong teamwork and coordination skills with internal departments and external partners.

Our commitment to Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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