- Full-Time
- Permanent
- FAIRMONT
- Rooms
__jobinformationwidget.freetext.LocationText__
Fairmont Château Lake Louise, Lake Louise, Canada
__jobinformationwidget.freetext.ExternalReference__
REF48084P
Rooms Quality Inspector - Housekeeping
Region
Luxury & Lifestyle
Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!
What is in it for you:
- Subsidized staff accommodation provided on-site for full time status employees
- One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)
- Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
- Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
- Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
- Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
- Comprehensive wellness platform (GreenShield+) for employee mental health and wellbeing support
- Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Spa
- Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
- Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor
The Housekeeping team are the heart of our hotel. As a Rooms Quality Inspector, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.
What you will be doing:
- Ensure all Room Attendants have the right tools and equipment’s to start their day
- Walk all floors to ensure that the linen and guest supplies are adequately available to run the operations of the day
- Inspect the cleanliness of all the guest rooms and upkeep of the backspaces and guest corridors
- Actively communicate daily operations with the room attendants so they can be prepared accordingly. Monitoring different groups and tours of their arrivals times to ensure room readiness.
- Ensure all chemicals and recycling programs of the company are being followed.
- Actively involved in maintaining a safe and healthy workplace.
- Act as floor support for room attendants as needed and assist with cleaning rooms as required, based on Operations.
- Inspect guest rooms as per Accor standards and maintain guest quality.
- Actively work with the room attendants and provide on job feedback to help them perform as per standards.
- Check that room attendants have carts filled with all guest supplies available and ensure that vacuums and housekeeping carts are left where they belong at the end of the day
- Ensure guest hallways are free of linen and food trays
- Ensure no chemicals are left behind and the end of shift.
- Ensure guest preferences are met and amended as needed
- Familiarization with procedures requiring critical and urgent handling such as floods, fire alarms, medical urgencies, etc. and be the first responders to the situations.
- Check all recycling practices are followed and walk spaces to ensure they are maintained with no sharp objects or broken glasses left in backspaces or garbage bags. Communicate when recycling bins are full so ensure they are always available for the attendants to use.
- Maintain the room products and furniture to the highest quality standards and Identify room deficiencies and communicate with Supervisors, Operations Manager and Engineering to fix the issues.
- Ensure all Lost & Found items are brought back to the Office and tagged properly.
- Other duties as assigned to support the housekeeping
- Ensure all Room Attendants have the right tools and equipment’s to start their day
- Walk all floors to ensure that the linen and guest supplies are adequately available to run the operations of the day
- Inspect the cleanliness of all the guest rooms and upkeep of the backspaces and guest corridors
- Actively communicate daily operations with the room attendants so they can be prepared accordingly. Monitoring different groups and tours of their arrivals times to ensure room readiness.
- Ensure all chemicals and recycling programs of the company are being followed.
- Actively involved in maintaining a safe and healthy workplace.
- Act as floor support for room attendants as needed and assist with cleaning rooms as required, based on Operations.
- Inspect guest rooms as per Accor standards and maintain guest quality.
- Actively work with the room attendants and provide on job feedback to help them perform as per standards.
- Check that room attendants have carts filled with all guest supplies available and ensure that vacuums and housekeeping carts are left where they belong at the end of the day
- Ensure guest hallways are free of linen and food trays
- Ensure no chemicals are left behind and the end of shift.
- Ensure guest preferences are met and amended as needed
- Familiarization with procedures requiring critical and urgent handling such as floods, fire alarms, medical urgencies, etc. and be the first responders to the situations.
- Check all recycling practices are followed and walk spaces to ensure they are maintained with no sharp objects or broken glasses left in backspaces or garbage bags. Communicate when recycling bins are full so ensure they are always available for the attendants to use.
- Maintain the room products and furniture to the highest quality standards and Identify room deficiencies and communicate with Supervisors, Operations Manager and Engineering to fix the issues.
- Ensure all Lost & Found items are brought back to the Office and tagged properly.
- Other duties as assigned
Your experience and skillset includes:
- Minimum 1 year experience as a Room Attendant
- Physically fit and able to work well under pressure
- Able to work well independently with little supervision
- Must be a team player and demonstrate organizational skills
- Proficient in English, verbal and written required
- Must be able to make decisions individually and show problem solving ability
- Excellent interpersonal skills
- Constant walking throughout shift
- Housekeeping is a very physically demanding position. Duties include repetitive bending, pulling, carrying, high lifting and heavy pushing (up to 100lbs.).
Visa Requirements: Applicants must be legally authorized to work in Canada.
APPLY TODAY: We encourage you to visit our website to learn more about living and working in Lake Louise! www.lakelouisejobs.com
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities
ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!
Our Commitment to Diversity & Inclusion:
At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.
If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.
Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: cll.careers@fairmont.com
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Related jobs
Salary
Location
Fairmont Heritage Place - Franz Klammer Lodge, Telluride, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Telluride
Job Category
Rooms
Description
Always lending a helping hand with a smile. As a Reception Host & Driver, your passion for the property, and your respect for our guests’ belongings will ensure that our guests Feel Welcome as soon as
Reference
10ecd090-dec1-4e23-9827-f137fd4118ef
Expiry Date
01/01/0001
Salary
Location
Sofitel Chicago Magnificent Mile, Chicago, United States
Experience Level
Associate
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Chicago
Job Category
Rooms
Description
Joy in each extraordinary experienceConciergeBe ready to elevate your skills and ability. Join our hotel community, and you can surpass your own expectations as well as those of our guests. We will en
Reference
da6df7f2-6fce-4528-a845-5a694ecbb095
Expiry Date
01/01/0001
Salary
Location
21c Museum Hotel Durham, Durham, United States
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
21C MUSEUM HOTELS
Job type
Permanent
Locations
Durham
Job Category
Rooms
Description
Supervises: Housekeeping Supervisors, Room InspectorsGeneral Purpose: The Housekeeping Manager is responsible for supervising the daily operations of the housekeeping staff, promoting a safe environme
Reference
2616b327-73dd-4bcc-968a-e744a1c9edce
Expiry Date
01/01/0001
Salary
Location
Novotel Miami Brickell, Miami, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Miami
Job Category
Rooms
Description
Purpose: Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and
Reference
88f531f5-9a31-4a8c-a1e5-71ace52fc20f
Expiry Date
01/01/0001
Salary
Location
Fairmont Tremblant, Mont-Tremblant, Canada
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Mont-Tremblant
Job Category
Rooms
Description
La première impression est toujours la bonne! En tant que concierge, vous prenez soin de répondre aux demandes de nos clients depuis leur arrivée jusqu'à leur départ, en vous assurant qu'ils vivent un
Reference
0d00a668-d165-4e4e-8729-bcd6a4f0fbab
Expiry Date
01/01/0001
Salary
Location
ibis London Shepherds Bush - Hammersmith, London, United Kingdom
Experience Level
Associate
Job Schedule
Full-Time
Brands
IBIS
Job type
Permanent
Locations
London
Job Category
Rooms
Description
You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa. In line with the requirements set by the Asylum and Immigration Act 1996, all ap
Reference
5bf01e9c-8cb1-4ee6-9c85-995f69941723
Expiry Date
01/01/0001
Salary
Location
Fairmont St Andrews - Scotland, St Andrews, United Kingdom
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
St Andrews
Job Category
Rooms
Description
Job Title: Front Office SupervisorLocation: St Andrews, Fife Contract: Permanent, Full-time Our absolute focus is delivering a personalised, luxury experience to all guests, building relationships and
Reference
e6a2d04c-d0ab-4011-84d5-7d6216e729e0
Expiry Date
01/01/0001
Salary
Location
Not communicated, Fortaleza, Brazil
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
IBIS BUDGET
Job type
Permanent
Locations
Brazil
Job Category
Rooms
Description
Conferência de enxoval das roupas limpas e sujas, colocar as quantidades em planilha e acompanhar a entrega de enxoval pela lavaderia;Separar peças em condições de desuso;Limpar e manter em perfeit
Reference
cb73d08d-a8c8-4263-804b-2ea4697920a8
Expiry Date
01/01/0001
Salary
Location
MERCURE PARIS TOUR EIFFEL PONT MIRABEAU, PARIS
Experience Level
Entry Level
Student
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
Paris
Job Category
Rooms
Description
Nous recherchons pour notre hôtel Mercure Pont Mirabeau à PARIS 15 un Réceptionniste Tournant F/H, en CDI à TEMPS PLEIN, à partir du 01.10.2024. Bienvenue dans un métier qui vous permet d’être au
Reference
ZYWZD012
Expiry Date
01/01/0001
Salary
Location
TRIBE London Canary Wharf, London, United Kingdom
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
TRIBE
Job type
Permanent
Locations
London
Job Category
Rooms
Description
What you’ll do…To be responsible for the cleaning and servicing of guest rooms, ensuring that these are always cleaned to brand standards, and are well presented and maintained.Support the running of
Reference
b27a2b43-e8fb-4786-8717-b8db3378b044
Expiry Date
01/01/0001