Revenue Manager

The iconic Queen Elizabeth II (QE2) is a historic gem and the only floating hotel in Dubai. The hotel features 447 distinctive rooms. A one-of-a-kind entertainment destination, rich in history where the past is relived in the luxury of today. Guest experience is a true British heritage and history with a visit to one of the world's most celebrated ocean liners, now permanently docked in the new marina at Dubai's Port Rashid in the UAE. 

• Play an active role in the strategic planning, marketing plan and budgeting processes, challenging the strategy with the General Manager & Director of Sales.
• Prepare the annual topline budget for approval and track achievement across all revenue streams: rooms, F&B, MICE, Spa & other ancillaries.
• Monitor transient and group booking pace to determine pricing and availability controls for all reservation distribution sources.
• Monitor key indicators of hotel performance. Chairing and preparing analysis & materials for the weekly revenue strategy meetings.
• Track and analyze competitive set pricing and yield strategies, gaining the ability to predict the competitive set reaction to changes in the marketplace.
• Produce and analyze current and historical demand including lost business turndown, rooms on the books, competitive set, and market trends, to aid in more accurate forecasting.
• Monitor third-party intelligence sources to identify revenue opportunities (OTA, GDS, market studies). Keep current with industry changes and how it may impact demand.
• Work with the Director of Sales and Marketing team to encourage strategic selection of the right piece of business, determine effective and engaging offers.
• Work with Reservations and Front Desk to ensure the highest level of guest service is maintained while maximizing profit. Provides training on upselling and negotiating techniques.
• Revenue Culture: Liaise with all teams to ensure revenue management principles are understood and followed. Provide guided learning so that all areas of the hotel that impact revenue are fully aware of the hotel's Revenue Management strategies and understand their role in the plan.
• Maintain and improve rate standards, policies, and procedures.
• Lead/manage a team, whether functionally or hierarchically.

• At least 5 years of experience in a full-time Revenue Management position in hospitality or another industry.
• Analytical approach to problem solving, strategic thinker.
• Strong numerical reasoning.
• Team leader, with the ability to inspire. Ability to work cohesively as part of a team.
• Command of PMS, CRS, RMS, GDS & channel management systems.
• Good level in Excel and database management.
• Strong knowledge of revenue, pricing, market intelligence digital platforms.
• Has a sound understanding of Accor/La Maison RM & Pricing offers in his business scope (specific region, brand, segment...) and beyond (global offers).