Revenue Manager

We’re looking for an experienced Revenue manager to join our team and play a crucial part in developing the commercial strategy for the pre-opening of Hyde London City.

Reporting into the General Manager, you’ll take ownership for the revenue strategy of the property to maximize room revenue through the management of room inventory, pricing, market segmentation, and channel mix, in addition to assisting on a wide range of projects, like system builds, opening strategy, and property level trainings. You will act as reference within the team on all things Revenue management.

What you'll do…

• You will take ownership for the revenue strategies of your assigned properties. You will develop and implement strategic commercial plans, together with the General Manager & Director of Sales, to drive and grow revenue across all segments, constantly monitoring results and adjusting strategies and activities to make sure objectives and targets are being met.
• Effectively incorporate the revenue management philosophy of exceeding our fair share from three key perspectives, Mind Share, Market Share, Channel Share, in all aspects of revenue management, sales, marketing, and operations.
• Chair the weekly Revenue Meeting to collaborate on revenue management, sales, and marketing strategy with the hotel and support teams. Ensure to understand the impact of decisions on operations and profitability.
• Responsible for weekly, monthly, and ad-hoc data analysis and reporting.
• Identify and report on actions taken with regards to important trends (i.e. pace, group pace, booking window, booking channel, etc.).
• Responsible for achieving room revenue goals (budget, RevPAR Index etc.) with a focus on profitability.
• Prepare annual hotel revenue budget and maintain ongoing results analysis.
• Prepare monthly forecasts with a daily breakdown of occupancy/rate and market segment mix along with ongoing results analysis.
• Monitor competitors’ products and revenue management practices.  Also monitor new hotel development and local market demand generators.
• Maintain strong relationships with third-party partners including OTA market managers.
• Oversee channel management including rate loading and inventory management.
• Responsible for the continued usage and maintenance of the Revenue Management System. Responsible for forecast validation and daily interaction with system and the decisions produced, configuration and maintenance tasks related to the system.

What we're looking for...

• You must be technically skilled with a strong understanding of systems and hotel operations.  Opera Cloud and IDeaS G3 RMS experience is preferred.
• Previous experience as a Revenue Manager is required.  London experience is preferred.
• You take ownership, solve problems, and make effective decisions.
• You are a quick learner, have a growth mindset and are up for doing things differently and trying (almost) everything once.
• You are methodical and have a process-driven approach to tasks but are also flexible and calm especially in times of tight deadlines.
• You are fluent in English. If you speak another language even better but not required.

• A competitive salary and eligibility to participate in our annual discretionary bonus scheme.
• 28 days holiday (inclusive of bank holidays), pension, private medical and life insurance.
• A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
• Enjoy an experience stay at Hyde and a meal for two after your discovery period.
• Treat yourself with lots of retail & hospitality perks through our partners.
• Goes without saying, but we’ll feed you during your shift.
• Extra time off to volunteer with one of our partner charities.
• Cycle to work scheme.
• The chance to make your mark in a fast-growing Brand.
• Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work.
• Excellent discounts across the entire Ennismore family of brands.