- Full-Time
- Permanent
- FAIRMONT
- Sales & Marketing
__jobinformationwidget.freetext.LocationText__
Fairmont Monte-Carlo, Monaco
__jobinformationwidget.freetext.ExternalReference__
REF28729C
Revenue Management Director
Region
Luxury & Lifestyle
The Fairmont Monte Carlo is a luxury hotel located in the heart of the Principality of Monaco. It has 596 rooms, suites and residences, as well as four restaurants, three bars, two swimming pools, a fitness centre, a spa, room service and a catering service.
The Director of Revenue Management is responsible for leading the hotel Commercial Strategy team in determining strategic vision. The DRM establishes goals and implements tactical efforts, with the goal of promoting revenue growth generation among key customer segments and revenue centers, and supporting the hotel's brand positioning and image. The role is responsible for data quality and analysis, providing gathered intelligence, and recommending revenue and e-commerce strategies to the Commercial Strategy team, as well as other corporate and ownership entities. In addition, the role ensures that inventory allocation and pricing parameters are positioned to support the overall revenue goals of the hotel, while assisting all stakeholders in maximizing profit. The role identifies and mentors RM talent in the hotel.
Responsibilities
- Leads strategic planning and collaborates with all hotel profit generation teams to actively seek opportunities to drive incremental profit for Rooms, Restaurants, Spas, and other revenue streams.
- Effectively communicates a compelling Total Hotel Profit Optimization vision to all relevant property leaders, fosters Revenue Management Culture within the revenue generating departments of the hotel and teaches RM concepts within the hotel.
- Leverages Revenue Management analytics, technologies, processes, tools, and training programs to optimize hotel profits.
- Creates short- and long-term forecasts, that yield the best decisions on pricing and yielding tactics
- Participates in the annual budget process and produces long term projections, as required.
- Actively participates in ownership conversations and presentations.
- Monitors relevant economic, market, and competitive set indicators to derive insight-led profit generation strategies.
- Chairs and prepares materials for the weekly Revenue Management Meetings, following Brand guidelines.
- Maximizes room revenue contribution through a thorough understanding of all booking channels and management of inventory and rate therein.
- Optimizes pricing, promotions, and availability strategies through definition and management of all rates, rate levels, stay restrictions and other tactics, which are congruent with demand factors to target the most profitable customer segments to maximize profits.
- Directs and manages all channel distribution strategies. Evaluates new business opportunities related to booking channels.
- Collaborate with the Marketing team to execute, measure, evaluate and improve digital marketing efforts, to support the hotel strategic marketing plans working within the established budgets.
- Together with the Marketing team, manages performance reviews with OTA/CTO partners, keeping up-to-date on each partner’s distribution options and extranet maintenance, to ensure optimal display of the hotel. Evaluates extranet enhancements.
- System owner for RMS, CRS (ORS and TARS), Rate shopping system, TravelCLICK products and hotel specific platforms. Responsible for data quality and system hygiene, following Accor standards, recommendations and procedures.
- Oversees content management in all electronic channels, liaises with hotel Marketing team to ensure regular updates of images and descriptions of hotel, room brands, outlets and services are completed.
- Oversees relationship with GRC and Distribution services teams.
- Maintains relationships with local market competitors to keep informed of trends and news.
- Motivate, lead, coach and manage all aspects of team members’ performance towards achieving exceptional guest service and employee satisfaction results.
- He manages the team by developing a culture of sales and customer satisfaction among his teams.
- He/she implements a cross-selling policy
- Implements and monitors booking processes
- He/she monitors OTA and agency commissions.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions:
- Strong communication skills, both verbal and written
- Dynamic can-do attitude
- Strong analytical skills and attention to detail
- Presents a professional and polished appearance
- Effectively deal with guests and other team members
- Previous reservation experience highly preferred
- Experience with Ideas G3 RMS, Opera PMS, Passkey, Delphi or Opera Sales and Catering preferred
- Possessing the trait of being organized and multi-tasking
- Ability to complete work within given deadlines
- Maintain confidentiality of proprietary information and protect company assets
Physical Demands
- This position requires the ability to focus attention on guest needs, remaining calm and courteous. Occasional standing, walking, lifting and carrying up to 20 lbs.
- Perform other reasonable job duties as requested.
Required Education and Experience
- Bachelor degree in Hotel Management, Accounting, Finance, or Mathematic preferred.
- Minimum 8 years of Revenue Management experience
Food allowance
Transport allowance
Company mutual insurance with 50% covered by the social fund
Reduced rates in the hotel (restaurant, hairdresser, spa, etc.)
Reduced rates in Accor Hotels group hotels
Meet Elma, a Luxury Reservation Consultant
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
Mercure Serpong Alam Sutera, South Tangerang, Indonesia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
South Tangerang
Job Category
Culinary
Description
Chef De PartieReady for a sizzling career move? You will play a pivotal role in our kitchen working alongside a fantastic team. The food you prepare, cook, and serve makes our guests smile and want mo
Reference
f3f33818-554e-469a-aa50-fc390f8e1e35
Expiry Date
01/01/0001
Salary
Location
Cape Grace, A Fairmont Managed Hotel, Cape Town, South Africa
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
Accor
Job type
Permanent
Locations
Cape Town
Job Category
Culinary
Description
Scope of position:The Demi chef de partie will be focused, with special attention placed upon continuous practice to master skills and tasks assigned to them by their supervisors. Always act in a prof
Reference
b425cc75-6074-4c3e-b317-fb5b058ae451
Expiry Date
01/01/0001
Salary
Location
Cape Grace, A Fairmont Managed Hotel, Cape Town, South Africa
Experience Level
Associate
Job Schedule
Full-Time
Brands
Accor
Job type
Permanent
Locations
Cape Town
Job Category
Administration & Support
Description
Position scope:As a Dining Reservation Agent with Fairmont Hotels & Resorts, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm se
Reference
2e4cc44f-2046-470a-a9d3-61924940c499
Expiry Date
01/01/0001
Salary
Location
Novotel Paris la Défense Esplanade, Courbevoie, France
Experience Level
Not Applicable
Job Schedule
Part-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Courbevoie
Job Category
Culinary
Description
Rejoindre les équipes du Novotel Paris la Défense c’est une opportunité de travailler dans un environnement dynamique au sein d'une équipe passionnée !Les missions principales du commis de cuisine caf
Reference
59e26184-5d7d-493c-8ead-d72a77153381
Expiry Date
01/01/0001
Salary
Location
25hours Hotel Dubai One Central, Dubai, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
25hours Hotels
Job type
Permanent
Locations
Dubai
Job Category
Food & Beverage
Description
How does your working day look like …The Head Waiter is responsible for maintaining great service to all guests, planning and organising tasks, people and supplies, act as a representative of the comp
Reference
940afa36-96a1-4681-8374-f1a481e80500
Expiry Date
01/01/0001
Salary
Location
ibis Styles Barnsley, Barnsley, United Kingdom
Experience Level
Associate
Job Schedule
Part-Time
Brands
IBIS STYLES
Job type
Permanent
Locations
United Kingdom
Job Category
Rooms
Description
ibis Styles Barnsley is looking for a dependable, welcoming Guest Service Manager to deliver great customer service during the night. The role is based on working 32 hours a week, with shifts typicall
Reference
4a1643cd-d046-494d-bbf4-c1eb645634d9
Expiry Date
01/01/0001
Salary
Location
Mövenpick Hotel Sukhumvit 15 Bangkok, Bangkok, Thailand
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
Accor
Job type
Permanent
Locations
Bangkok
Job Category
Finance
Description
Job PurposeThis position is responsible for overseeing the day-to-day accounting operation, reporting, compliance,- and to assist the Director of Finance ensuring the hotel financial strategy is imple
Reference
e07b7a4f-d15e-4c82-af82-13239ad0bf1d
Expiry Date
01/01/0001
Salary
Location
Pullman Paris Montparnasse, 14th arrondissement, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Temporary
Locations
Paris
Job Category
Food & Beverage
Description
Rattaché.e au Responsable SKYBAR, le/la Serveur/Serveuse SKYBAR H/F participe à la création d’un moment inoubliable pour les clients par le biais d'une expérience « WOW », tout en servant de la nourri
Reference
16ee22c4-d911-4a75-a839-ed825f044f51
Expiry Date
01/01/0001
Salary
Location
ibis Styles Barnsley, Barnsley, United Kingdom
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
IBIS STYLES
Job type
Permanent
Locations
United Kingdom
Job Category
Rooms
Description
ibis Styles Barnsley is looking for outgoing, dependable, welcoming Hotel Assistant to deliver an amazing first impression and ensure our guests want to come back time and again. We're adding to our t
Reference
49b5f084-8b61-45a1-8717-2b59fcf4e4ce
Expiry Date
01/01/0001
Salary
Location
Cape Grace, A Fairmont Managed Hotel, Cape Town, South Africa
Experience Level
Associate
Job Schedule
Full-Time
Brands
Accor
Job type
Permanent
Locations
Cape Town
Job Category
Sales & Marketing
Description
Position scope:The Groups and F.I.T Agent will exceed our guests’ expectations in planning and executing each stay with us while ensuring the best return value for the hotel. The Groups and F.I.T Agen
Reference
88e07a0e-05dd-45c2-94c9-0dad0e8dee90
Expiry Date
01/01/0001