Restaurant Manager

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

We're looking for an experienced and dynamic Restaurant Manager to lead our operations in Chennai, India. This is a hands-on leadership role where you'll take full ownership of restaurant operations, drive exceptional guest experiences, and build a high-performing team. As Restaurant Manager, you'll be the driving force behind our establishment's success, balancing operational excellence with genuine hospitality and strategic business growth.

• Lead all aspects of restaurant operations, including front-of-house and back-of-house coordination, ensuring seamless service delivery during all shifts
• Set the tone for exceptional guest experiences through warm, polished service standards and a commitment to customer satisfaction
• Manage and develop a diverse team, fostering a culture of accountability, continuous learning, and mutual respect
• Coach, mentor, and develop staff members, identifying high-potential team members and creating clear career development pathways
• Oversee budget management, P&L responsibility, and financial controls to drive profitability and operational efficiency
• Implement and maintain food safety, hygiene, and health standards in compliance with local regulations
• Manage inventory, ordering, and vendor relationships to optimize costs without compromising quality
• Analyze performance metrics, guest feedback, and operational data to identify opportunities for improvement and innovation
• Recruit, onboard, and train new team members, ensuring alignment with company values and service standards
• Handle customer concerns and complaints with empathy and decisiveness, turning challenges into opportunities to build loyalty
• Develop and execute strategies to increase revenue, enhance guest retention, and strengthen the restaurant's market position
• Maintain transparent communication with senior leadership, providing regular updates on performance, challenges, and opportunities
• Ensure compliance with all local regulations, licensing requirements, and company policies

• Proven experience in a senior leadership or management role within a high-volume, quality-driven restaurant or hospitality environment
• Strong background in evening, late-night, and full-service restaurant operations
• Demonstrated expertise in budget management, P&L analysis, and financial controls
• Excellent organizational and time management skills with the ability to manage competing priorities under pressure
• Strong leadership and team management abilities with a genuine passion for developing and motivating staff
• Proficiency with restaurant management systems, POS systems, and inventory management software
• Comprehensive knowledge of food safety, hygiene standards, and health regulations
• Exceptional customer service skills and a commitment to creating memorable guest experiences
• Strong problem-solving and conflict resolution abilities
• Excellent communication and interpersonal skills, with the ability to build collaborative relationships
• Availability to work flexible shifts, including evenings, weekends, and public holidays as required
• Current food safety certification or willingness to obtain (as per local requirements in Chennai, India)
• Preferred: Experience in strategic planning, business development, and revenue optimization
• Preferred: Background in staff recruitment, hiring, and performance management
• Preferred: Experience in a luxury or fine-dining establishment