Restaurant Manager

The Hoxton, Rome is our 10th Hoxton and boasts 192 bedrooms to suit any kind of stay. Enjoy a fresh pastry at Cugino, our relaxed café where you can soak up those Italian rays. Or drop into Elio, a restaurant designed to express the flavours, ingredients, energy and joyous hospitality of long and boozy meals with friends on holiday. The Apartment or L’appartamento as we say locally, is our unique meetings & events space concept, consisting of 5 rooms connecting to our communal kitchen area.

What’s in it for you… 

• Competitive salary 

• 26 days holiday (plus bank holidays), pension and life insurance  

• Food on us during your shift 

• Enjoy a free night at The Hoxton and a meal for two when you first start with us 

• Excellent discounts across the global Ennismore family for you and your nearest and dearest (even if you decide to leave us!) 

• Plenty of opportunity to progress and change it up while you’re with us – we’re growing quickly and globally and are part of a diverse family of brands 

• Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work 

• Time off to volunteer with one of our partner charities 

• An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact 

• Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time! 

• Pay if forward, refer a friend and get a bonus on us 

Reporting to our Director of F&B you will be responsible to provide a highly efficient and effective service, ensuring standards are maintained and guest needs are anticipated.  

What you'll do... 

• Lead a large, dynamic FOH team 

• Drive innovation and create a culture of service excellence 

• Have a firm grip on the costs of the restaurant, from labour through to always striving to find efficient solutions whilst maintaining the quality and integrity of the product 

• Both guest and team experience will be at the heart of all you do. You’ll lead your team by example, keeping them involved and motivated; helping them feel empowered and supported, confident in providing top experiences for our guests and comfortable turning to you for leadership. 

What we're looking for… 

• Ideally 2+ year experience in a similar Restaurant Manager role in a busy, bustling environment 

• Proven track record managing a large FOH team  

• A true passion for service whilst maintaining the integrity of our brand standards 

• Managerial skills to achieve budgeted KPI’s in labour, COS% and OPEX 

• Individuals. You’re looking for a place where you can be you; no clones in suits here 

• Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night 

• You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience 

• You’re not precious. We leave our egos at the door and help get shit done 

• You’re up for doing things differently and trying (almost) everything once 

• If we got stuck in a lift together, we’d have a good time and share a few laughs 

• You want to be part of a team that works hard, supports each other and has fun along the way 

The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces.