Restaurant General Manager – Rundle Bar

Who We Are:

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

As the Restaurant General Manager at Rundle Bar, you will play a pivotal role in delivering exceptional guest experiences while overseeing the daily operations of our esteemed establishment. This position requires a dynamic and innovative leader with a passion for mixology and the ability to elevate our bar programming to new heights.

The General Manager is also responsible for making sure the concept is applied and promoted via the operations’ decisions.

Job Duties Include:  

This position will be reporting to the Assistant Director of Food & Beverage:

• Lead, teach, coach and inspire a team of 45-60 Heartists resulting in excellent guest satisfaction ratings
• Ensure restaurant maintains budgeted levels of profitability by managing expenses such as beverage cost and labor cost and maximize revenues on a daily basis by managing reservations, turnaround times, average checks, menu mix, ect.
• Infuse creativity into bar programming to enhance guest experiences and drive beverage sales.
• Demonstrate strong beverage knowledge and collaborate with the team to curate an exceptional drink menu
• Develop and implement innovative beverage programs that align with current industry trends.
• Participate in monthly forecasting and month end commentary in regards to financials goals and achievements
• Conduct regular scheduled departmental meetings and assume transparent and efficient communication
• Recognize and correct guest service issues through presence on the floor
• Analyze data and trends to crate strategies for improvement while being innovative and upholding Fairmont standards
• Liaise with department involved as needed (conference service managers, front office, accounting)
• Other duties as assigned

Your Skills & Qualifications:

• Minimum two years of senior experience in F&B management in full-service four or five-star properties.
• Strong beverage and culinary knowledge, with Pro Serve certification.
• Computer literacy, including proficiency in Excel, Word, PowerPoint, Menu Design programs, and Social Media Platforms.
• Post-secondary degree in Hospitality and Food & Beverage Management considered an asset
• Confident in creating and developing our bar program that aligns with trends
• Proven track record as an effective leader and team player.
• Strong financial and cost control knowledge and applications.
• Flexible schedule, ability to work mornings, days, and evenings under pressure, and be accountable for decisions.

Job Perks & Benefits:

• Subsidized staff accommodation provided on-site for full time status employees up to 3 months
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)
• Some relocation assistance available to help you transition to Banff
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.banffspringsjobs.com to learn more about Fairmont Banff Springs and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application/recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: bsh.careers@fairmont.com