- Full-Time
- Temporary
- SOFITEL
- Sales & Marketing
__jobinformationwidget.freetext.LocationText__
Sofitel Algiers Hamma Garden, El Djazair, Algeria
__jobinformationwidget.freetext.ExternalReference__
REF20602Y
Responsable réservation
Region
Luxury & Lifestyle
This vacancy has now expired. Please see similar roles below...
Le Sofitel Alger Hamma Garden est situé aux portes du jardin d'Essai d'Hamma, notre établissement propose 309 chambres et 26 suites climatisées et spacieuses avec accès gratuit au wifi.
L’hôtel dispose de 3 restaurants proposant des plats gastronomiques, français ou régionaux, d'un bar, d'une terrasse avec piscine, d'un solarium et d'une salle de fitness.
Sofitel Alger Hamma Garden peut aussi accueillir vos événements professionnels dans ses 6 salles de réunion.
Votre rôle :
Les responsabilités comprennent, sans s’y limiter :
- Gérer les opérations quotidiennes du département des réservations, aider l'équipe des réservations à atteindre les objectifs du département (engagement des employés, score de performance de la réputation, Reservations Accuracy, RevPar, etc.
- Diriger les heartists du service des réservations en veillant à l'embauche et à la formations appropriées, y compris le service royal et le front office. Le tout avec les respects des standards LQA.
- Procéder à des évaluations des performances et fournir des retours constructifs continu aux heartist du service des réservations tout en leur offrant des possibilités d'apprentissage et de développement.
- Gérer et coordonner toutes les réservations de groupes et individuelles.
- Maintenir une liaison étroite avec les départements de l’hôtel, tels que le service commercial, la réception, le royal service, la comptabilité ….
- Travailler sur les rapports de revenus, Daily, daily, weekly, monthly and quarterly reports
- En charge de la parité tarifaire et des commissions
- Créer et monitorer les offres temporaires
- Autres tâches, telles qu’assignées.
Votre expérience et vos compétences incluent :
- Qualité de service client essentielle ; une expérience similaire est un plus
- Maîtrise du logiciel Opera ou équivalent
- Une expérience de leadership dans un rôle similaire est requise.
- Capacité à travailler de manière cohérente au sein d'une équipe
- Solides capacités interpersonnelles et de résolution des problèmes
- Bonne communication et capacité à gérer les conflits
- Maîtrise de l'Anglais, le français et l’arabe
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Ähnliche Jobs
Salary
Location
New York, United States
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
RAFFLES
Job type
Permanent
Locations
New York
Job Category
Sales & Marketing
Description
The Brand Content and Social Media Manager will develop the strategy and create content that strengthens the Raffles positioning of enchanted glamour and legendary service on all channels. Reporting t
Reference
87d486bc-54ae-4d25-9d12-adbd28b98e82
Expiry Date
01/01/0001
Salary
Location
Mövenpick Resort Kuredhivaru Maldives, Noonu Atoll, Maldives
Experience Level
Associate
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Noonu Atoll
Job Category
Sales & Marketing
Description
Sales & Marketing Coordinator is responsible for supporting the senior managers in sales and marketing activities in line with the annual sales and marketing plan, to achieve and exceed budget in exec
Reference
82ecfc19-5bd1-4cd9-a858-f376d35b7f79
Expiry Date
01/01/0001
Salary
Location
Novotel World Trade Centre Dubai, Dubai, United Arab Emirates
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Dubai
Job Category
Sales & Marketing
Description
The Cluster Senior Sales Manager (Meetings and Venues) is responsible for the delivery of budgeted meetings and venue revenue in Hotel main F&B Outlets, ensuring cross selling and maximum penetration
Reference
9a7bf8c9-8dcb-403f-be06-6eecc52f1ec6
Expiry Date
01/01/0001
Salary
Location
Novotel World Trade Centre Dubai, Dubai, United Arab Emirates
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Dubai
Job Category
Sales & Marketing
Description
The Cluster Digital Marketing Manager is responsible for developing and executing comprehensive digital marketing strategies that drive brand awareness, guest engagement, and revenue growth for the ho
Reference
4a8b959e-6fcb-4246-a5fe-fe5bad3f2a87
Expiry Date
01/01/0001
Salary
Location
, Panama City, Panama
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Temporary
Locations
Panama City
Job Category
Sales & Marketing
Description
The Marketing Assistant supports the Marketing Department and is responsible to assist the Marketing & Communications Manager and / or the Marketing Coordinator to develop, implement, monitor and eval
Reference
79e7af6f-62c0-4080-b9f9-de41b1d4d0c1
Expiry Date
01/01/0001
Salary
Location
Fairmont Grand Del Mar, San Diego, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
San Diego
Job Category
Sales & Marketing
Description
Rate of Pay: $23.34/hourAs a coordinator you will be responsible for providing clerical and administrative support to the Managers and further ensure department goals are met by providing administrati
Reference
721dcecf-c198-4b43-884a-3117294958da
Expiry Date
01/01/0001
Salary
Location
HANDWRITTEN LEVNI HANDWRITTEN COLLECTION, Istanbul, Turkey
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Istanbul
Job Category
Sales & Marketing
Description
Job Description: Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following:Consistently offer professional, friendly and engaging ser
Reference
f5f2f0e6-12c4-4c5f-b899-a57269ccb947
Expiry Date
01/01/0001
Salary
Location
Fairmont San Francisco, San Francisco, United States
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
San Francisco
Job Category
Sales & Marketing
Description
What you will be doing: Reporting to the Director of Sales & Marketing, responsibilities and essential job functions include but are not limited to the following: Consistently offers professional, en
Reference
37250371-a567-490f-b823-d9b09287c489
Expiry Date
01/01/0001
Salary
Location
Novotel Dubai Al Barsha, Dubai, United Arab Emirates
Experience Level
Executive
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Dubai
Job Category
Sales & Marketing
Description
Prior to preparing an offer, ensure that all necessary information about the event is obtained either from account manager or client directly. Prepares offer letters according to guest requirements an
Reference
d651a401-0203-40b7-9919-a246ce587df4
Expiry Date
01/01/0001
Salary
Location
Issy-les-Moulineaux, France
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ORIENT EXPRESS
Job type
Permanent
Locations
Issy-les-Moulineaux
Job Category
Sales & Marketing
Description
The Digital Marketing Project Coordinator will report directly to the Digital Marketing Project Manager and the Vice President Digital of Orient Express.MissionThe main mission is to support the coord
Reference
9e49e509-f1a3-46c7-a733-1db37ebbd305
Expiry Date
01/01/0001