- Full-Time
- Permanent
- PULLMAN
- Sales & Marketing
__jobinformationwidget.freetext.LocationText__
Pullman Singapore Hill Street, Singapore
__jobinformationwidget.freetext.ExternalReference__
REF28627S
Reservations Officer / Executive
Region
MEA SPAC
This vacancy has now expired. Please see similar roles below...
Experience the dynamic energy and cultural charm of Singapore at Pullman Singapore Hill Street, our flagship upscale hotel proudly representing the renowned Pullman brand that is designed to inspire and invigorate. Nestled in the cultural heart of Singapore, immerse yourself in the dynamic energy and allure of a cosmopolitan city while experiencing the unparalleled hospitality that defines the Pullman experience.
Every aspect of your stay – be it design, amenities, or service – is made to inspire and invigorate. Cleverly revolving around a railway junction theme, interiors hearken back to Pullman’s 19th-century roots of luxury rail travel, harmoniously blended with contemporary touches.
Summary
This position is responsible for answering and responding effectively to all enquiries on Hotel reservations in a knowledgeable, courteous and prompt manner.
Responsibilities
- Respond to enquiries about hotel products and services by telephone and email according to standard guidelines.
- Maintain complete knowledge of all food & beverage services, outlets and hotel services/features to promote its products and services.
- Understand Revenue management strategies, up-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue.
- Determine guest needs and quote the appropriate room and rate as per requirements.
- Input booking information into the Reservation System.
- Process amendments to reservations such as extensions, early departures, etc.
- Record special billing arrangements for groups.
- Coordinate and communicate with all other departments to ensure a smooth operation
Qualifications / Experience
- Minimum 1 year of experience in a similar capacity or preferably in the area of guest services/tele-marketing.
- Excellent reading, writing and oral proficiency in English language.
- Proficient in MS Excel, Word, & PowerPoint.
- Good communication skills.
- Service oriented with an eye for details.
- Ability to work effectively and contribute in a team.
- Self-motivated and energetic.
What is it in it for you :
- 5-day Work Week.
- Duty Meals are provided.
- Heartist F&B Discount and/or Preferential Room Rates at worldwide Accor Hotels.
- Flexible Benefit – Dental/Optical/Vacation Expenses.
- Comprehensive Medical & Insurance Coverage.
- Local/Overseas Career Development & Growth Opportunities.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
MAMA SHELTER MAMA SHELTER SINGAPORE ORCHARD, Singapore
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MAMA SHELTER
Job type
Permanent
Locations
Singapore
Job Category
Sales & Marketing
Description
Would you like to do the opening of our Mama Shelter in Singapore?THE MISSION?They say that the first impression is always the right one, which is fortunate because you are the first point of contact
Reference
24216724-ecde-478c-bf94-a144a81e0d4b
Expiry Date
01/01/0001
Salary
Location
RIXOS RIXOS RESIDENCES ABU DHABI, Abu Dhabi, United Arab Emirates
Experience Level
Associate
Job Schedule
Full-Time
Brands
RIXOS
Job type
Permanent
Locations
Abu Dhabi
Job Category
Sales & Marketing
Description
MAIN DUTIES AND RESPONSIBILITIES: 1.1.1 Have a thorough knowledge of the entire hotel services and facilities 1.1.2 Answer inquiries of room rates, outlets and room locations. 1.1.3 To b
Reference
78080989-6ca2-4b87-98ee-20a7b6abaec1
Expiry Date
01/01/0001
Salary
Location
Sofitel Agadir Thalassa sea & spa, Agadir, Morocco
Experience Level
Director
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Agadir
Job Category
Sales & Marketing
Description
MissionLe Directeur des ventes et du marketing dirigera stratégiquement les fonctions de vente et de marketing du Sofitel Agadir Thalassa Sea & Spa. Ce rôle se concentrera principalement sur la croiss
Reference
f37a410f-39ec-4ac1-9b32-23a267191a47
Expiry Date
01/01/0001
Salary
Location
Novotel Jaipur Convention Centre, Jaipur, India
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Jaipur
Job Category
Sales & Marketing
Description
Constantly investigate and assess market conditions and competition to determine effective and productive sales programs.Establish and maintain relationships with all the current and prospective custo
Reference
f81e34a9-2f9d-4db6-882e-2d9dc717ecc8
Expiry Date
01/01/0001
Salary
Location
Novotel Jaipur Convention Centre, Jaipur, India
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Jaipur
Job Category
Sales & Marketing
Description
Increase of qualified website traffic to portal.Search Engine Marketing – manage SEM campaigns, ensure campaigns are to best practice and meeting key ROI objectives.Affiliation and Partnerships – acti
Reference
11159df3-d464-4c2b-b75e-9f15b6ba060f
Expiry Date
01/01/0001
Salary
Location
Novotel Jaipur Convention Centre, Jaipur, India
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Jaipur
Job Category
Sales & Marketing
Description
To define the marketing and communications plan for the hotel and its different profit centres at place, area, country and international levels as well as B2B and B2C.To implement actions contained in
Reference
510d40a2-b4d0-45cb-996f-a4375d9fd606
Expiry Date
01/01/0001
Salary
Location
Novotel Amsterdam City, Amsterdam, Netherlands
Experience Level
Student
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Internship
Locations
Amsterdam
Job Category
Sales & Marketing
Description
Wat kan je verwachten?Als Events, Marketing & Sales stagiair krijg je te maken met een breed takenpakket. Je helpt en ondersteunt het team waar nodig, maar je krijgt ook veel verantwoordelijkheid. Den
Reference
6f3a852c-7765-4f2e-ab3a-baf9629096df
Expiry Date
01/01/0001
Salary
Location
Mercure Hotel Den Haag Central, The Hague, Netherlands
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
TRIBE
Job type
Permanent
Locations
The Hague
Job Category
Sales & Marketing
Description
Ben jij een creatieve commerciële professional met een passie voor sales en marketing? Wil jij een sleutelrol spelen in de transformatie van Mercure Den Haag naar het vernieuwende lifestyle merk TRIBE
Reference
d5a37d10-5025-48dd-91bf-c4a6a6010103
Expiry Date
01/01/0001
Salary
Location
MOVENPICK RESORT & SPA BINTAN LAGOON, Lagoi, Indonesia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Indonesia
Job Category
Sales & Marketing
Description
Manage all incoming leads for the booking of guest rooms and/or meeting/catering functions Develop lead sources through prospecting, referrals, trace files, and cold calls Exceed personal sales goals,
Reference
81c4be1c-a4ef-4941-a7eb-1be968a44678
Expiry Date
01/01/0001
Salary
Location
Movenpick Resort Al Marjan Island, Ras Al-Khaimah, United Arab Emirates
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Ras Al-Khaimah
Job Category
Sales & Marketing
Description
Sales ManagerAre you a dynamic and results-driven Sales Manager with a passion for delivering exceptional guest experiences and creating unforgettable stays? If you thrive in a fast-paced environment
Reference
d742c547-fd83-41b6-98f9-ab05b304f8c3
Expiry Date
01/01/0001