1. Full-Time
  2. Permanent
  3. Sales & Marketing
  4. ACCOR

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, KABUPATEN BADUNG, Indonesia

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REF122972I

Reservation Supervisor

Region

PM&E


Company Description

Tribe Bali Kuta Beach is a 4- Star Hotel with 165 room. Located in next to the famous Kuta Beach. The hotel is only 10 minutes from Ngurah Rai International Airport Bali. Within easy walking distance to markets, shoop, restaurants & Kuta famous beach, Tribe Bali Kuta Beach is ideal for leisure and business.


Job Description

•Supervise daily reservations operations and ensure timely, accurate handling of booking enquiries and requests.

•Manage individual, corporate, group and long-stay reservations, including amendments and cancellations.

•Monitor room availability, rates, inventory and booking conditions.

•Ensure accurate reservation details, guest profiles, payment guarantees and booking documentation.

•Support revenue generation through upselling, booking conversion and implementation of approved pricing strategies.

•Supervise, coach and support Reservations Agents to achieve service and performance targets.


Qualifications

•Minimum 2 years of hotel reservations experience, preferably with supervisory or senior Reservations Agent experience.

•Strong knowledge of reservation procedures, room inventory, rates and revenue management principles.

•Experience with Opera PMS/Opera Cloud and Microsoft Office is preferred.

•Excellent communication, organizational and problem-solving skills.

•Strong leadership skills and the ability to supervise, coach and motivate a team. 

 

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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