- Full-Time
- Permanent
- IBIS
- Sales & Marketing
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, Mumbai, India
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REF32136J
Reservation Executive
Region
PM&E
This vacancy has now expired. Please see similar roles below...
- Reporting to Front Office Manager of the hotel, in her absence to the Duty Manager.
- Constant upkeep of Opera Cloud Reservations system through updating of rates systems, validity dates, mail messages, availability control
- Check no shows from previous day and give details to Duty Manager for processing and follow up.
- Monitor occupancy for upcoming weeks, when stop sell is necessary input date into PMS and advise Front Office, Telephones and ARS allotment holders
- Reconfirm all arrivals 1 day prior to arrival and ensure all relevant information is available to Front Desk by the evening prior to arrival Ensure an accurate and complete guest history exists for all return guests and that details of arrivals etc. are communicated to Management
- Assist in preparation and checking of rate manual, ensure rates and rates schedule in computer system are correct.
- Communication with DOS and sales department to forward all possible leads and feedback from inbound and corporate markets.
- Communication between Front Office and Reservations Office open and reciprocal.
- Ensure completion of daily duties, eg. Correspondence, filing, reports, etc. Adherence to Emergency Communication procedures ensuring that
1 or 2 years of experience in reservation.
Meet Adriënne, the director of sales and marketing
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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