- Full-Time
- Permanent
- NOVOTEL
- Sales & Marketing
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Novotel Hyderabad Airport, Hyderabad, India
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REF32838D
Reservation Associate
Region
MEA SPAC
This vacancy has now expired. Please see similar roles below...
Novotel Hyderabad Airport designed to help guests find their way around easily is built on simplicity and elegance and well positioned near the new international airport.The hotel features 292 rooms and suites in the Premier Floor with WiFi access, along with a restaurant, a bar, a beautiful outdoor swimming pool and meeting rooms accommodating up to 400 guests covering a total area of 7 acres.The major access routes are National Highway 7 (from the west) and Srisailam SH (from the east).
-Come As You Are
-Work With Purpose
-Grow, Learn & Enjoy
-Employee benefit card offering discounted rates in Accor worldwide for you and your family.
-Career development opportunities with national and international promotion opportunities
Primary Responsibilities
- Maximize room bookings by delivering a pleasant and efficient reservations service.
- Ensure that reservations are dealt with effectively, while maximizing revenue.
People Management
- Work with internal/external representatives from different functions for executing the reservations.
- Provide effective support to the team to enable them to provide a range of effective and efficient services.
- Ensure that the team has been trained for all safety provisions.
Financial Management
- Identify optimal, cost effective use of the resources and educate the team on the same.
- Maintain and update corporate database, entering delegate bookings to ensure delegate information/ records are kept up to date and accurate for future events.
Operational Management
- Ensure that reservations requests are answered promptly and politely and that complete details are recorded as per standard procedure.
- Ensure to handle all incoming enquiries efficiently and effectively and hence converting them into bookings
- Ensure to handle enquiries promptly and efficiently with the overall objective of maximizing sales and room occupancy rates.
Knowledge and Experience
- Bachelor’s Degree from a reputable hospitality school
- Fresher or Minimum 6 months to 1 year experience in similar capacity with proven records
- Excellent reading, writing and oral proficiency in English language
- Proficient in MS Excel, Word, & PowerPoint
Competencies
- Ability to accept responsibility;
- Self-confidence, motivation, drive and tenacity;
- Ability to enhance organizational performance;
- Ability to clearly delegate tasks and responsibilities;
- At Accor Hotels we believe in Talent Development, we collaborate together to reach your Professional goals and would like to play our role in developing your career for your future & organization.
At Accor Hotels we celebrate Heartist Days every year , these are the few links to understand the celebrations:
https://m.facebook.com/story.php?story_fbid=4497886346977238&id=100002677509795
https://www.facebook.com/novotelhydairport/videos/650412208689594/
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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