- Full-Time
- Permanent
- ACCOR
- Others
__jobinformationwidget.freetext.LocationText__
The Harlow Hotel By Accor, Harlow, United Kingdom
__jobinformationwidget.freetext.ExternalReference__
REF38630T
Reservation Agent
Region
Europe and North Africa
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
Reservations Agent
You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the on their exceptional experience when they arrive!
What is in it for you:
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
Consistently offer exceptional, friendly and engaging service
Ensure the best selection for the guest and ensure revenue is maximized through up-selling
Recommend property facilities and assist guests with information and special requests
Book room reservation requests, enter rooming lists, and update accurate information in the system
Your experience and skills include:
Guest focused personality is essential
experience is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities
Fluency in English, additional languages are a plus
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Ähnliche Jobs
Salary
Location
Rixos Premium Dubai JBR, Dubai, United Arab Emirates
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Dubai
Job Category
Others
Description
BellboyAlways lending a helping hand with a smile. As a Bellboy, your passion for the property, and your respect for our guests’ belongings will ensure that our guests Feel Welcome as soon as they arr
Reference
9cc1194e-559a-4099-b222-89205c0ec416
Expiry Date
01/01/0001
Salary
Location
ibis Bristol Centre, Bristol, United Kingdom
Experience Level
Entry Level
Job Schedule
Casual
Brands
IBIS
Job type
Permanent
Locations
Bristol
Job Category
Others
Description
This is a multi-skilled role incorporating both Front Office and Food and Beverage Duties in line with the business demands. Please note that this position is available on a casual contract only. As o
Reference
27340bc4-3889-4662-9157-810a3996b844
Expiry Date
01/01/0001
Salary
Location
ibis Bristol Temple Meads Quay, Bristol, United Kingdom
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
IBIS
Job type
Permanent
Locations
Bristol
Job Category
Others
Description
This is a multi-skilled role incorporating both Front Office and Food and Beverage Duties in line with the business demandsPlease note that this position is available on a Full Time contract only. As
Reference
f9f47f53-c4c8-4123-971a-b2ad5ae8ff44
Expiry Date
01/01/0001
Salary
Location
Rixos Premium Dubai JBR, Dubai, United Arab Emirates
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Dubai
Job Category
Others
Description
What you will be doing:Ensure that all public spaces and restrooms are clean and presentable as to standard.Greet and assist with guest’s needs, providing direction and instruction as requested.Commun
Reference
871f63a2-a543-4a9e-bd36-14db1ed9b37d
Expiry Date
01/01/0001
Salary
Location
Novotel Annecy Centre, Annecy, France
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Annecy
Job Category
Others
Description
Missions :- Veiller à la qualité des prestations offertes aux clients- Contrôle facturations clients , suivi débiteur- Comptabilité : Contrôle caisses générales, suivi convoyeur, offerts commerciaux,
Reference
6f759c2e-4aec-4d1b-a76e-632de023cd45
Expiry Date
01/01/0001
Salary
Location
Qantas Lounges by Accor - Sydney, Mascot, Australia
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
ACCOR
Job type
Permanent
Locations
Mascot
Job Category
Others
Description
To meet and greet all guests as they arrive and depart the First Class LoungesEnsure guests are entering the correct lounges with understanding boarding passes. Repetitive heavy lifting of passenger l
Reference
3bfb8c73-5c1a-434e-93d9-fd0b2a350a3c
Expiry Date
01/01/0001
Salary
Location
Manly Pacific Sydney MGallery Collection, Manly, Australia
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Manly
Job Category
Others
Description
What you will be doing:Supervision of kitchen in the absence of the Executive and Sous Chefs. Delegate duties and responsibilities to kitchen employees to ensure service demands are met.Lead team mem
Reference
33e84d04-955d-4945-9bb8-17c1e3736b8f
Expiry Date
01/01/0001
Salary
Location
Mondrian Singapore Duxton, Singapore
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Singapore
Job Category
Others
Description
The Assistant Manager Revenue supports the Director of Revenue Mangement in optimizing the hotel’s revenue through effective pricing strategies, inventory control, and market analysis. This role is pi
Reference
fcc2a125-8538-4165-ba82-ef3bd55c9ec9
Expiry Date
01/01/0001
Salary
Location
Mondrian Singapore Duxton, Singapore
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Singapore
Job Category
Others
Description
We are looking for a highly organized and customer-focused Assistant Manager Reservations to join our team at Mondrian Singapore Duxton. In this role, you will assist in overseeing the reservations d
Reference
e40c38f7-ced5-46d7-af81-4977d26fcac4
Expiry Date
01/01/0001
Salary
Location
Pullman Maldives All-Inclusive Resort, Pullman Maamutaa, Maldives
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Maldives
Job Category
Others
Description
This position is responsible for conducting scuba diving courses, leading dive excursions, and providing excellent customer service to guests. The instructor ensures the safety and well-being of diver
Reference
c9c02346-4cee-4950-aa32-4b3772ed9927
Expiry Date
01/01/0001