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  1. Full-Time
  2. Permanent
  3. FAIRMONT
  4. Wellness & Recreation

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Fairmont Doha, Doha, Qatar

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REF20332U

Recreation Supervisor

Region

Luxury & Lifestyle



Company Description

#BeLimitless 

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. 

By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.  

Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS 


Job Description

Scope and Objectives 

The Recreation Supervisor is responsible for the oversight of the pool and recreation areas which may involve supervision of the kid’s club. This includes daily supervision and leadership of the teams supporting the overall recreation services for hotel guests and members.

 

Administrative and Financial Responsibilities

  • Manage team schedules to maximise efficiency and offer administrative support for all reports related to recreation
  • Maintain accurate records of all data produced by recreation department.
  • Support the Manager to track all internal inventories for the department and report any variances of equipment lost, stolen or broken.
  • Review purchase requisitions required to have adequate stock of equipment and supplies.
  • Submit monthly reports relevant to income of recreation and or relevant departments.
  • Provide performance reviews as needed.
  • Report any maintenance requirements of the recreation areas.

 

Guest Quality and Operational Excellence 

  • Recognise arrivals of all VIP guests arriving in the spa/fitness/recreation facility and the hotel.
  • Ensure the facility is in peak condition and clean at all times.
  • Responsible for driving the guest experience and communication amongst the colleagues orchestrating a smooth guest sequence delivery.
  • Ensure guest / member preferences and special requests are accommodated to the best of the property’s abilities.
  • Ensure the facility is receiving the highest ratings from the guest satisfaction surveys.
  • Deal with any guest complaints, comments or concerns with discretion and urgency.
  • Maintain the provision of amenities and towels, this includes stocking fresh ones and collecting used ones and delivering them to the needful delivery points.
  • Ensure lighting and music levels are correctly set and maintained.
  • Knowledgeable of the spa’s and recreation reservation systems, POS system, operation & control of systems and equipment.
  • Maintain the professional set up of all guest access areas, and any supporting facilities.
  • Remove any dishes left by the guests and clean them.
  • Ensure all areas are stocked as per standard with appropriate supplies.

 


Qualifications

Education and Experience 

  • Work experience in pool, recreation and fitness areas of a leading membership club.
  • 5-star luxury experience is an asset.
  • Minimum of 2 years’ experience in the fitness industry or hospitality. 
  • CPR – Basic Rescuer

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

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