- Full-Time
- Permanent
- BANYAN TREE
- Wellness & Recreation
__jobinformationwidget.freetext.LocationText__
Banyan Tree Dubai, Dubai, United Arab Emirates
__jobinformationwidget.freetext.ExternalReference__
REF40066D
Recreation Agent
Region
Luxury & Lifestyle
This vacancy has now expired. Please see similar roles below...
Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences.
The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, including the award-winning Banyan Tree, Angsana, Cassia, Dhawa and Laguna, and the highly anticipated new brands of Homm, Garrya, Folio, and two new Banyan Tree brand extensions - Escape and Veya.
Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline.
Banyan Tree Dubai is a lively, island escape where stylish stays, incredible dining, warm hospitality, and recreation create lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai. With the ambience of a sleek, relaxed, luxe island getaway, Banyan Tree Dubai boasts 3 chilled outdoor pools, fully-serviced beach, award-winning Banyan Tree Spa, a fitness center and 7 dining options.
Summary:
As a Recreation Agent, you’ll be at the heart of creating a fun and memorable experience for children. Your role involves setting up and managing engaging activities that align with our departmental standards, ensuring the activities area remains clean and welcoming. You’ll provide friendly guidance and support to both children and their families, ensuring their needs are met with exceptional service.
In addition to maintaining the activities area and assisting with inventory, you will greet guests warmly, handle any issues or complaints with care, and ensure all safety protocols are followed. Your responsibilities also include completing necessary reports and participating in the organization of events and activities.
Your goal is to foster a lively, educational, and enjoyable environment, contributing to unforgettable experiences for the children in our care.
Responsibilities:
- Create & Set Up Activities: Prepare and set up fun and interactive activities for children, ensuring they meet departmental standards and provide an enjoyable experience.
- Maintain Cleanliness: Perform general cleaning duties to keep the Kids Club environment safe and welcoming. Regularly check the condition of the space and report any maintenance needs.
- Guest Interaction: Greet and welcome guests with a warm, friendly attitude. Offer assistance and guidance regarding Kids Club activities and equipment use.
- Deliver Great Service: Ensure guests receive efficient and attentive service that exceeds their expectations.
- Report Issues: Notify supervisors of any maintenance needs and handle or escalate complaints.
- Ensure Safety: Confirm safety and collect signed disclaimers for activities.
- Complete Reports: Accurately fill out all required departmental reports and forms.
- Maintain Equipment: Keep Kids Club materials in good condition.
- Create Memorable Experiences: Foster a fun, educational, and memorable environment for children.
- Participate in Activities: Engage in social, cultural activities, and assist with decorations.
- Safety Assurance: Ensure all activities are conducted safely, with appropriate disclaimers signed by parents or guardians. Monitor children closely to maintain a safe environment.
- Inventory Support: Assist with managing inventory related to Kids Club materials and equipment, collaborating with the Recreation Department as needed.
- Event Assistance: Be present and actively participate in organizing and executing special events and activities. Support your team in creating memorable experiences for the children.
- Customer Service: Address any customer complaints or concerns promptly, escalating issues to a supervisor when necessary.
- Documentation: Complete all required departmental reports and forms accurately and on time. Maintain records of any issues or incidents in the logbook.
- Offer Guidance: Provide friendly support and instruction for Kids Club activities and equipment use.
Experience/Certificates/Education
- Previous experience working with children, preferably in a recreational or educational setting.
- Strong interpersonal skills with the ability to interact positively with children and their families.
- Ability to manage multiple tasks effectively while maintaining a friendly and approachable demeanor.
- Basic understanding of safety protocols and the ability to enforce them.
- Flexible schedule, including availability to work weekends, and holidays as needed.
We are dedicated to fostering your growth and success every step of the way. We understand the importance of providing you with the support, training, and leadership necessary to excel in your role. That's why we offer comprehensive training and development programs tailored to sharpen your skills and elevate your expertise in the luxury hospitality sector. Your journey with us is not just about achieving your goals but also about continuously refining your capabilities and making meaningful contributions to our shared success.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
Fairmont Tremblant, Mont-Tremblant, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Mont-Tremblant
Job Category
Wellness & Recreation
Description
Le bien-être et la sécurité sont pour nous des ingrédients indispensables pour permettre à notre clientèle de passer des moments inoubliables. En tant que sauveteur contribuer à la création de ces mom
Reference
f357c878-dba2-4aaa-9f6c-0ea5a22bbf3e
Expiry Date
01/01/0001
Salary
Location
Fairmont Empress, Victoria, Canada
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Victoria
Job Category
Wellness & Recreation
Description
What is in it for you: Employee benefit card offering discounted rates at Accor properties worldwide Exclusive Employee and Friends & Family Discounts at Fairmont Hotel Vancouver Exclusive access to t
Reference
3bb69964-7f88-4fa6-add7-6b4bf0dfb00c
Expiry Date
01/01/0001
Salary
Location
Novotel São Paulo Berrini, Brasilia, Brazil
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Brasilia
Job Category
Wellness & Recreation
Description
Recepcionar hóspedes/clientes no balcão ou por telefone, identificando-os e prestando informações e esclarecimentos diversos (reservas, confirmação de passagem aérea, endereços/fones de locais, reclam
Reference
f5c8e85e-ac95-4acf-bccb-79bbd8d30efb
Expiry Date
01/01/0001
Salary
Location
Rixos Sharm El Sheikh Adults Only 18+, Sharm El-Sheikh, Egypt
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
RIXOS
Job type
Permanent
Locations
Sharm El-Sheikh
Job Category
Wellness & Recreation
Description
Facilitate and present small and large scale activities independently or with other Resort Activities Animators, as needed in an adult environmentAssist in the set-up for all facilitated activities a
Reference
20d2c79c-94bd-46b7-b156-5a0cc51270f3
Expiry Date
01/01/0001
Salary
Location
Molitor Hotel & Spa Paris MGallery Collection, Paris, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Paris
Job Category
Wellness & Recreation
Description
Rôle Le / la réceptionniste Spa est garant(e) de la bonne gestion des encaissements journaliers, de la facturation des prestations, de l’accueil et du suivi relationnel client dans le respect des s
Reference
9685577c-38db-4aa1-98bd-06bf52ffa58e
Expiry Date
01/01/0001
Salary
Location
Fairmont St Andrews - Scotland, St Andrews, United Kingdom
Experience Level
Not Applicable
Job Schedule
Casual
Brands
FAIRMONT
Job type
Permanent
Locations
St Andrews
Job Category
Wellness & Recreation
Description
We are looking for a casual Spa & Leisure Attendant to join our friendly team here at Fairmont St Andrews!You will be responsible for maintaining high standards of service standards, cleanliness and m
Reference
941d22bb-033f-496a-bab7-3f9732a789a1
Expiry Date
01/01/0001
Salary
Location
Fairmont La Marina Rabat Sale Hotel And Residences, Rabat, Morocco
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Rabat
Job Category
Wellness & Recreation
Description
Relevant du la Directrice Spa & Wellness, la mission de la Réceptionniste Spa est de garantir la qualité de l’accueil et de conseil à la clientèle concernant l’ensemble des produits et services procur
Reference
36625bac-cdb8-4cc0-8c60-bc2082019925
Expiry Date
01/01/0001
Salary
Location
Fairmont Austin, Austin, United States
Experience Level
Associate
Job Schedule
Casual
Brands
FAIRMONT
Job type
Permanent
Locations
Austin
Job Category
Wellness & Recreation
Description
Reporting to the Spa Director, responsibilities and essential job functions include but are not limited to the following: ResponsibilitiesConsistently offer professional, friendly and engaging service
Reference
4cc15f53-f284-4787-b932-b2f52d30ff26
Expiry Date
01/01/0001
Salary
Location
Hamilton Princess & Beach Club - A Fairmont Managed Hotel, Hamilton, Bermuda
Experience Level
Associate
Job Schedule
Part-Time
Brands
ACCOR
Job type
Temporary
Locations
Hamilton
Job Category
Wellness & Recreation
Description
Reporting to the Activities Manager, responsibilities and essential job functions include but are not limited to the following:Consistently offer professional, engaging and proactive guest service whi
Reference
ef872c4a-ae98-4cf9-920c-b29d4df2a1b7
Expiry Date
01/01/0001
Salary
Location
Hamilton Princess & Beach Club - A Fairmont Managed Hotel, Hamilton, Bermuda
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Hamilton
Job Category
Wellness & Recreation
Description
Summary of Responsibilities:Reporting to the Lead Spa Therapist, responsibilities and essential job functions include, but are not limited to, the following:Consistently offer professional, engaging a
Reference
84f25f10-d3e2-4757-91ef-83268426bf4a
Expiry Date
01/01/0001