__vacancyopjusttionswidget.opt-Job Schedule__ Full-Time

__vacancyopjusttionswidget.opt-Job Type__ Permanent

__vacancyopjusttionswidget.opt-Brands__ ACCOR

__vacancyopjusttionswidget.opt-Job Category__ Sales

Company Description

Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids’ Club.

Job Description

Consistently offer professional, friendly and engaging service
Assist in the all operations of ReConnect membership program and to have knowledge of all Fitness classes and offerings
Assist guest with the check-in to facilities
Assist guests with product information and retail sales
Provide guest information relating to Fitness Classes, Pool Day Pass and special offers, membership offerings
Assist guest with payment collection for their respective membership
Prepare agreement as per requirements
Brief the guest about his benefits as part of his membership
Being able to solve guests issues, concerns
Follow departmental policies and procedures
Follow all safety and sanitation policies
Report any problems or questions to ReConnect Assistant manager
Maintain membership database
Maintain membership records
Respond in a professional manner to members enquires and assisting with any requests with regards to their membership
Consolidate monthly reporting of all membership activities
To report anything which may be a Health & Safety hazard
Other duties as assigned

Qualifications

Previous experience in luxury hotel environment desirable but not essential
High School diploma, vocational training and/or 1 year work experience.
Fluent in English (written & verbal) essential.
Friendly and pleasant disposition with people interaction skills.
Highly level of personal cleanliness and grooming. Previous Fitness center experience preferred
CPR and First Aid certification preferred
Excellent communication and organizational skills
Russian speaker
Attention to details
High problem solving ability

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US

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ReConnect Membership Coordinator

LET YOUR PASSION SHINE

Let your passion shine