- Full-Time
- Permanent
- MERCURE
- Rooms
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Mercure Nantes Centre - Grand Hôtel, Nantes, France
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REF1467L
Receptionniste tournant H/F
Region
Europe and North Africa
L'hôtel Mercure Nantes Centre Grand Hôtel vous accueille en plein cœur du centre-ville de Nantes. La situation centrale de l'hôtel est idéale pour les voyages d'affaires, comme pour les séjours touristiques et donne un accès simple et rapide à la cité des congrès et aux atouts culturels de Nantes. Tout a été pensé pour répondre aux attentes des clients: chambres confortables et modernes, bar lounge, espace fitness et salles de réunion mais aussi le concept Easywork de la marque Mercure
Accueille et prend en charge le client depuis son arrivée jusqu'à son départ
- Contribue à la satisfaction permanente du client en assurant une prestation de qualité
tout au long de son séjour
- Contribue à la réalisation des objectifs qualitatifs et quantitatifs de son service
- Véhicule l’image de l'hôtel
En plus des missions classiques d'un ou d'une réceptionniste, le (ou la) candidate sera
amené(e) à participer aux projets de la marque Mercure et du groupe AccorHotels :
Heartist, ACDC, Programme de fidélisation Accor Live Limitless, Welcome, plan digital,...
Aptitudes / Qualités
· Aisance relationnelle, sens de l’accueil et du service,
· Esprit d’équipe,
· Bonne présentation, bonne élocution,
· Esprit commercial
· Sens de l'éthique
· Autonome et responsable"
- prise de décision
Compétences et expériences requises
2 années d'expériences en tant que réceptionniste tournant(e) seront un plus
Anglais courant exigé
Connaissance de résaweb, Opéra Cloud et programme de fidélité Accor Live Limitless sont fortement appréciés.
Type d'emploi : Temps plein, CDI
Rémunération : 2 011,00€ par mois
Avantages :
- Intéressement et participation
- Prise en charge du transport quotidien
Horaires :
- Période de travail de 8 Heures, matin, soir et quelques nuits en remplacement.
Rémunération supplémentaire :
- 13ème Mois
- Primes
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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