- Full-Time
- Permanent
- MERCURE
- Rooms
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Hôtel Mercure Paris Porte de Versailles Expo, Vanves, France
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REF45437Y
Réceptionniste Tournant (H/F)
Region
Europe and North Africa
This vacancy has now expired. Please see similar roles below...
Notre établissement, situé à proximité du Parc des Expositions, attire une clientèle très diversifiée et internationale. L’hôtel, avec ses 388 chambres entièrement rénovées depuis peu, offre atmosphère chaleureuse et accueillante.
La première impression est toujours la bonne ! En tant que réceptionniste, vous prenez soin de nos clients depuis leur arrivée jusqu'à leur départ, en vous assurant qu'ils vivent une expérience mémorable.
Votre rôle :
- Accueillir les clients, assurer le Check-in et Check-out
- Établir la facturation et l'encaissement en garantissant un service exceptionnel
- Assurer l’accueil téléphonique et la prise de réservation
- Proposer une expérience personnalisée pour le client
- Promouvoir les équipements de l'établissement, améliorer le séjour des clients en proposant des services
- Appliquer les procédures et politiques définies par la marque et le groupe
- Incarne l’esprit Heartist dans ses interactions avec les clients
Vous allez réussir et vous allez nous montrer votre Extra-Smile car on aime voir votre sourire et vous n’avez pas peur de sortir du cadre. Pour vous, la qualité est primordiale : vous aimez faire plaisir et surprendre les clients pour qu’ils s’en souviennent longtemps.
Rejoignez une équipe dynamique et enthousiaste dans une ambiance de travail conviviale. Vous êtes motivé, votre sourire et votre bienveillance font de l'expérience client un moment clé, alors postulez !
Type d'emploi : Temps plein, CDI
Langue :
- Français courant exigé
- Anglais intermédiaire minimum
- Idéalement une troisième langue (Espagnol, Italien ou Portugais) serait appréciée
Avantages :
- Prise en charge du transport quotidien
Programmation :
- Disponible le week-end
- Période de travail de 8 Heures
- Travail les jours fériés
Types de primes et de gratifications :
- 13ème Mois
- Prime trimestrielle
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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