- Full-Time
- Permanent
- Executive & Hotel Management
- ACCOR
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Hôtel Mercure Bordeaux Centre-Ville, Bordeaux, France
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REF200T
RECEPTIONNISTE TOURNANT H/F
Region
Europe and North Africa
Le Mercure Bordeaux Centre est un hôtel situé dans le quartier de Mériadeck, à deux pas de la place Gambetta. Il se compose de 194 chambres et compte environ 1 000 m² de salons.
Vos missions essentielles :
En tant que réceptionniste tournant(e), vous serez bien plus qu'un simple hôte d'accueil. Vous serez le maître de cérémonie qui garantit que chaque client repart avec des souvenirs inoubliables. Vos responsabilités comprendront :
- Accueillir nos clients avec chaleur et professionnalisme, allant au-delà des attentes pour leur offrir une expérience mémorable dès leur arrivée.
- Jouer un rôle clé dans la gestion administrative, des réservations au traitement des paiements, en passant par le suivi des dossiers clients.
- Être le visage amical qui répond aux appels téléphoniques et assure un service de conciergerie de premier ordre.
Vous êtes notre candidat(e) idéal(e) si :
- Vous avez une expérience d'au moins 1 an dans un poste similaire, et une passion pour le service client.
- Vous êtes dynamique, autonome, et avez le sens de l'hospitalité gravé dans votre ADN professionnel.
- Vous aimez sortir de derrière le bureau pour aller à la rencontre des clients, et les surprendre par votre enthousiasme et votre dévouement.
- Vous parlez couramment l'anglais et une autre langue, autre que le français.
Pourquoi nous rejoindre ?
En plus de rejoindre une équipe jeune et ambitieuse, vous bénéficierez d'une multitude d'avantages :
- Une rémunération compétitive de 2011,10 € brut mensuel.
- Des indemnités nourriture généreuses, un 13ème mois, et une prise en charge à 100% de votre transport quotidien.
- La possibilité de participer à notre programme d'intéressement et d'épargne salariale.
- Une mutuelle de qualité et une prime de cooptation alléchante de 500 euros.
- Mais ce n'est pas tout ! Nous vous offrons également un week-end non travaillé garanti par mois, pour que vous puissiez profiter pleinement de la beauté de Bordeaux et de ses environs.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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