- Full-Time
- Permanent
- IBIS STYLES
- Rooms
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IBIS STYLES TOULON LA SEYNE-SUR-MER, LA SEYNE SUR MER
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OPQKP032
Réceptionniste tournant F/H
Mission:
Ainsi vos missions consisterons à :
- Assurer à la clientèle un accueil chaleureux, efficace et conforme aux standards de qualité de l’établissement;
- Effectuer les procédures informatiques et administratives liées aux check-in/check-out sur le système informatique en place dans l’hôtel;
- Répondre aux appels téléphoniques et prendre les réservations;
- Tenir, vérifier et contrôler la caisse;
- Répondre aux différentes demandes des clients et assurer leur suivi afin de garantir leur satisfaction;
- Renseigner les clients sur les activités touristiques.
De plus, vous veillerez à :
Garantir le suivi du séjour des clients par la communication des informations importantes à vos collègues et supérieurs et par la vérification des garanties;
Appliquer les procédures et politiques définies par la marque et l’hôtel en matière de contrôle des clients et sécurité des personnes;
La transmission des demandes particulières des clients aux services concernés.
Vos avantages :
- Une mutuelle d'entreprise;
- Des repas sur place pris en charge par l'entreprise ou indemnités repas;
- Un programme de réductions avantageux;
- De l'épargne salariale avec abondement de l'employeur à 50% !
Et en plus, Accor vous propose des formations sur tous les métiers de l’hôtellerie, tout au long de votre carrière et des possibilités infinies d’évolution multi établissements et multi marques au sein des hôtels du groupe.
Profile:
Parlons de vous :
Vous maitrisez l'anglais et la maitrise d'une seconde langue serait un plus;
Vous avez le sens du service et de l’accueil;
Vous êtes à l'aise avec l'informatique notamment avec les logiciels de bureautique et le fonctionnement des logiciels de réception;
Vous êtes capable de travailler efficacement en équipe et vous avez le sens de l’initiative;
Vous êtes flexible et polyvalent(e) toujours avec de la rigueur et de l'organisation.
Vivez en ACCOR avec vos talents, rejoignez-nous dès maintenant !
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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