- Full-Time
- Temporary
- Wellness & Recreation
- ACCOR
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Fairmont Monte-Carlo, Monaco
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REF26182T
Réceptionniste Spa
Region
Luxury & Lifestyle
This vacancy has now expired. Please see similar roles below...
Le Fairmont Monte Carlo est un hôtel de luxe situé au cœur de la Principauté de Monaco. Il est doté de 596 chambres, suites et résidences ainsi que de quatre restaurants, d’un Centre Fitness, d’un SPA de deux bars, d’un Room Service et d’un service Traiteur.
Relevant du SPA Manager, les responsabilités et les fonctions essentielles du poste comprennent, sans s’y limiter :
• Proposer constamment un accueil professionnel, cordial et un service agréable
• Accueillir la clientèle de l’hôtel et les membres au Fitness, à la piscine et au Spa
• Enregistrer les clients en s’assurant de satisfaire leurs besoins particuliers
• S’assurer d’offrir une qualité de service hors pair répondant aux politiques et procédures de l’hôtel
• Assurer la prise de réservation des différentes prestations offertes aux clients de l’Hôtel et le conseil client
• Proposer et vendre des produits proposés par le Fitness et le SPA (soins, produits)
• Respecter des standards de la chaîne et du Leading Quality Assurance
• Assurer la propreté et l'ordonnance des lieux réservés aux clients
• Effectuer la facturation pour accès, abonnement et vente de divers produits et services
• Comptabiliser les données statistiques de rapports divers
• Très bonne maîtrise du français et de l’anglais, bonne maitrise de l'italien souhaitée
• Langue supplémentaire appréciée
• Utilisation courante des logiciels informatiques Word, Excel et d'internet, expérience avec l’interface Opéra appréciée
• Flexibilité au niveau des horaires de travail
- Indemnité de nourriture
- Indemnité de transport
- Mutuelle d’entreprise avec prise en charge par le fonds social à hauteur de 50%
- Tarifs réduits dans l’hôtel (restauration, coiffeur, spa…)
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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