- Full-Time
- Permanent
- MERCURE
- Rooms
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Hôtel Mercure Angers Lac de Maine, Angers, France
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REF226A
RECEPTIONNISTE POLYVALENT(E)
Region
Europe and North Africa
Venez rejoindre notre équipe au sein de l’hôtel Mercure Lac de Maine en tant de réceptionniste polyvalent. Vous travaillerez dans l’hôtel d’Angers disposant de 79 Chambres entièrement rénovées
Vous assurez les différentes prestations offertes aux clients : accueil, réservations, encaissements, renseignements.
Vous procédez au check in et check out client, au traitement des réservations, vous répondez aux demandes des visiteurs pendant leur séjour, gérer le planning des réservations et l’occupation des chambres, contrôler les moyens de paiement, traiter les litiges potentiels, établir des factures et s’assurer du paiement des clients en fin de séjour , vous réalisez un suivi de l’activité quotidiennes, hebdomadaire et mensuelle.
Programmation :
- Type d'emploi : Temps plein, CDI
- Disponible le week-end
- Du lundi au vendredi
- Période de travail de 8 Heures
- Travail de nuit
- Travail en journée
- Travail en soirée
- Travail les jours fériés
Expérience:
- Réception: 1 an (Optionnel)
Langue:
- Anglais (Optionnel)
Expérience professionnelle:
- Bonne logique, organisation et dynamisme, sens de l'accueil
- Standard téléphonique et Traitement des mails
- Prise de réservations
- Accueil et départ clients
- Maitrise du logiciel hôtelier FOLS (Facultatif)
- Vérification de la caisse par shift
- Facturation des clients
- Anglais
- Maitrise des outils informatiques EXCEL, WORD, OUTLOOK
- Souhaitant progresser rapidement au sein d’une équipe dynamique et d'un établissement flambant neuf
Avantages
Tenue professionnelle fournie ainsi que son entretien.
Primes travail weekend
Primes challenges interne
Rémunération : 1 805,00€ par mois
Avantages :
- Réductions tarifaires séjours hôteliers
Types de primes et de gratifications :
- Primes
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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