- Full-Time
- Permanent
- SOFITEL
- Rooms
__jobinformationwidget.freetext.LocationText__
Sofitel Paris Le Faubourg, Paris, France
__jobinformationwidget.freetext.ExternalReference__
REF55287E
Réceptionniste (H/F/X)
Region
Luxury & Lifestyle
Au cœur de la capitale et du quartier du Faubourg Saint-Honoré, le Sofitel Paris le Faubourg incarne le Paris de la mode, de la haute couture et l’art de vivre à la française.
Bénéficiant d'un emplacement idéal entre la Place de la Concorde et la Madeleine, à seulement 10 minutes des Grands Magasins, rejoignez un hôtel emblématique de la marque Sofitel, reconnu pour ses projets aussi innovants que challengeants.
Véritable établissement à taille humaine, intégrez une équipe dynamique, passionnée par l'excellence et avec pour motivation permanente la satisfaction de nos clients.
Le SOFITEL PARIS LE FAUBOURG renforce ses équipes et recherche un(e) RÉCEPTIONNISTE (H/F/X).
Au sein d’une équipe de réception dynamique et motivée, vous serez le garant du bon déroulement du séjour des clients dans l'hôtel.
VOTRE MISSION : Assurer pour chaque client, une expérience uniques, personnalisées et chaleureuse.
Votre équipe vous formera et vous accompagnera dans le respect des procédures et standards internes du groupe ACCOR et de la marque Sofitel, en vue de vous donner les clefs pour devenir un(e) parfait(e) Ambassadeur(rice) de l'hôtel, avec sérénité, confiance et autonomie et que vous puissiez passer au poste suivant de votre parcours professionnel.
Que vous travaillez en shift du matin, de mi-journée ou du soir, vous serez alors amené(e) à effectuer les formalités d'accueil et de départ de nos clients, de répondre à l'ensemble de leurs attentes en tentant également de mettre en avant nos services et prestations, et de répondre à leurs réclamations en collaborant avec l'équipe des relations clientèles.
- Etudes en Hôtellerie, Tourisme ou Accueil / Relations Clients.
- Anglais impératif, une 3ème langue est un plus.
- Maitrise des outils informatiques Opéra et Tars est un plus.
- Souriant(e), sens du service et à l'écoute, excellent relationnel.
- Attitude et comportement adaptés à l'univers du Luxe.
- Capacité d'adaptation, organisation et rigueur.
- Force de proposition et proactivité.
- Cohésion et esprit d'équipe.
- 13ème mois après 6 mois d'ancienneté
- Remboursement à 100 % de l'abonnement Navigo
- Prime d'intéressement après 3 mois d'ancienneté
- Indemnités nourriture à hauteur de la législation en vigueur
- Carte Accor offrant plusieurs réductions et avantages avec nos sites partenaires
- Plusieurs événements internes (Table Ouverte des Ambassadeurs, Rendez-vous de l'Information, Fête du personnel...)
- Mutuelle
Tous nos postes sont ouverts aux personnes en situation de handicap
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
25hours Hotel Frankfurt The Trip, Frankfurt, Germany
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
25HOURS HOTELS
Job type
Permanent
Locations
Frankfurt
Job Category
Rooms
Description
Wie schaut dein Arbeitsalltag aus …Du machst die Einsatzplanung, führst das Team und unterstützt deine Kollegen bei ihrer Entwicklung in Zusammenspiel mit dem Front Office ManagerDu sorgst dafür, dass
Reference
79e87917-b07c-4653-a3b4-76392c9d542b
Expiry Date
01/01/0001
Salary
Location
25hours Hotel Frankfurt The Trip, Frankfurt, Germany
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
25HOURS HOTELS
Job type
Permanent
Locations
Frankfurt
Job Category
Rooms
Description
How does your working day look like…You’ll take care of resource planning, manage the team, and support your colleagues’ development in collaboration with the Front Office Manager.You’ll make sure tha
Reference
f4b23468-948f-4840-8c39-f4632bb00c3a
Expiry Date
01/01/0001
Salary
Location
Raffles Dubai, Dubai, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
RAFFLES
Job type
Permanent
Locations
Dubai
Job Category
Rooms
Description
PURPOSE OF POSITIONTo provide a consistent housekeeping service to guest rooms, balconies, bathrooms, restaurants, public areas and circulatory areas that meets the hotel’s standards for cleanliness a
Reference
6c3c6525-20aa-4a79-b82a-a101de70175f
Expiry Date
01/01/0001
Salary
Location
Novotel Hyderabad Airport, Hyderabad, India
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Hyderabad
Job Category
Rooms
Description
Primary Responsibilities Assist the Director of Rooms to plan and execute all activities for the smooth functioning of the Front Office department.To address problems, conflicts and emergencies at the
Reference
2bf17a69-cf36-409b-aff2-d4d540ff3de3
Expiry Date
01/01/0001
Salary
Location
Pullman Jakarta Indonesia Thamrin CBD, Central Jakarta, Indonesia
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Central Jakarta
Job Category
Rooms
Description
Key Responsibilities:Guest Services & Operations:Welcome guests warmly and provide a seamless check-in and check-out experience.Handle guest inquiries, reservations, and requests professionally and ef
Reference
88197daf-8f51-4721-a7ae-eaca5fd29db0
Expiry Date
01/01/0001
Salary
Location
Pullman Chennai Anna Salai, Chennai, India
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Chennai
Job Category
Rooms
Description
Answer and route all incoming and outgoing calls in a prompt, professional, and courteous manner, ensuring that the hotel’s communication standards are upheld. Respond to guest questions and requests
Reference
f14e6f19-2e56-4250-84d1-4d4c3887a3ad
Expiry Date
01/01/0001
Salary
Location
Novotel Manila Araneta City, Quezon City, Philippines
Experience Level
Associate
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Quezon City
Job Category
Rooms
Description
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.Provides accurate and relevant information and services to the guests and delivers it to the
Reference
f687d8b0-2191-4dcc-8b8e-71d521c409c6
Expiry Date
01/01/0001
Salary
Location
Novotel Canberra, Canberra, Australia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Canberra
Job Category
Rooms
Description
As the Front Office Manager, your role extends beyond simply overseeing front-of-house operations. Your mission is to foster team unity, and ensure the creation of unforgettable experiences for every
Reference
9bae3901-a9c0-4711-b7af-d27d6d78da60
Expiry Date
01/01/0001
Salary
Location
Raffles Singapore, Singapore
Experience Level
Associate
Job Schedule
Full-Time
Brands
RAFFLES
Job type
Permanent
Locations
Singapore
Job Category
Rooms
Description
The Housekeeping Attendant (Rooms) is responsible for the immaculate upkeep and cleanliness of all the suites and work areas in their assigned sections.Primary ResponsibilitiesUpkeeping the Comfort an
Reference
2a193353-4b9f-428d-9967-bd2df9393d4f
Expiry Date
01/01/0001
Salary
Location
Raffles Singapore, Singapore
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
RAFFLES
Job type
Permanent
Locations
Singapore
Job Category
Rooms
Description
The position is responsible for ensuring the ongoing impeccable cleanliness and organisation of public spaces and facilities in accordance with established standards of the hotel. He/she needs to main
Reference
fe2c38dd-8a66-4604-80bc-a717b2b0f3f3
Expiry Date
01/01/0001